What is WhatsApp Flows? Without All the Jargon!
In this blog, we'll navigate through the pros and cons of WhatsApp Flows, explore real-world use cases, and provide a framework of best practices for optimising your flows.
Customer Experience
Explore how businesses use WhatsApp Business API to connect & engage customers. Find best practices & examples.
Tekpon Recognizes Gallabox as a Leading Customer Success Software Vendor for 2023
This blog post celebrates the news that Gallabox has been recognized as one of the best customer success software options for 2023 by Tekpon. It provides insights into Tekpon's selection process and introduces Gallabox offering an overview of its standout features.
WhatsApp Newsletters: A Game Changer for Influencers and Brands
WhatsApp newsletters allow influencers and brands to connect personally with subscribers, sans the social media noise. This article was drafted based on the insights collected from real influencers making waves with this feature.
23 WhatsApp Business Quick Reply Templates (Copy Now!)
If you have frequent customers through WhatsApp for your business, you need to create templates to answer them quickly. The more templates you have, the less time you'll spend responding to them. Here are 23 quick-reply WhatsApp templates for your business.
13 WhatsApp Business Features to Improve CX
As more features are added to WhatsApp, it's important for businesses to stay up-to-date on what is possible. Here is a list we keep updating.
Top 10 WhatsApp Business Tools in 2024
We've compiled a list of top 10 WhatsApp Business tools that will boost your productivity, optimize your workflow, and help you build better relationships with customers.
