Go Digital

A collection of 4 posts

Digital Tools to improve your B2B Business
b2b

Digital Tools to improve your B2B Business

We live in a time where most companies are taking the digital leap. We can also see sectors, like B2B, that have traditionally invested a small portion into digital channels favor complete digital transformation. This is solely because of the fact that the current market conditions heavily favor digital sales/marketing. The B2B business sector has always been a highly competitive one, and with this latest digital shift, the level of competition is at an all-time high. To survive in this highly c

Why you should provide an Omnichannel Customer Experience
omnichannel

Why you should provide an Omnichannel Customer Experience

If your business has a digital presence, you would most probably know that your potential customers come from various sources like the physical store, site or app. Since today’s customers are present everywhere, you should also be available everywhere. While being available on all channels is important, something much more important is to provide the same level of service across all the platforms. Hence, comes the need for an omnichannel approach. What is an omnichannel customer experience? A

  • MangoLeap
Building Customer Loyalty in the Digital World
customerloyalty

Building Customer Loyalty in the Digital World

It is an undeniable fact that we are currently in the golden age of digital shopping. After the pandemic, there is a sharp increase in the number of digital marketplaces. Face-to-face conversations have been replaced by digital conversations through video, mail or chat. With this digital transformation, customers have come to realize that they have more options at their disposal. If they are not satisfied, they can conveniently switch to another brand. ‘Brand switching’ has become a looming thre

  • MangoLeap
Don’t Be Afraid, Go Digital
Go Digital

Don’t Be Afraid, Go Digital

Small and Medium Businesses (SMBs) make up the backbone of an economy. In India, the SMB sector is considered a crucial sector given its ability to provide jobs. And this sector was one of the worst-hit sectors during the Covid-19 pandemic. With the pandemic and the subsequent lockdowns, SMBs seized the day and set out to adapt to digital technology to survive. Many SMEs have survived and thrived by partnering with digital service providers particularly to enhance their Sales, Customer Support,

  • MangoLeap
gallabox
Convert Conversations to Actions

© gallabox.com