Growth
Looking to streamline your customer communication on WhatsApp
Get started for free
Build interactive WhatsApp forms easily, share them with your contacts, and put the collected data to work. Focus on other high-impact tasks while WhatsApp Forms handles the data collection process for you!
Connect your WhatsApp Flows to chatbots, templates, and more
Collect data seamlessly from new contacts or existing customers
Collate and analyse data efficiently to derive actionable insights
Our built-in translation ensures clear communication, regardless of the lead's language. The chatbot translates Arabic to English for your reps, and vice versa for the lead, all within the WhatsApp window.
Reach out to potential customers where they are most engaged. Utilize Click-to-WhatsApp ads on Facebook and Instagram to encourage viewers to start a dialogue with your business.
Increase in WhatsApp Conversion Rate
Assign WhatsApp conversations to your team members on the go
Get access to customers’ conversation history
Tag your team member for quick decision making
Transcend beyond the realm of standard templates and leave a lasting impression on your customers and prospects with the power of AI-assisted personalisation.
Real-time context and 360 degree view of all customer conversations
Agents can share live updates and collaborate better with mentions & notes
Super easy to use, similar to texting on WhatsApp
Create customer segments based on attributes and past behavior
Add rich media and create interactive messages
Get actionable campaign analytics - sent, delivered, read and replied metrics
Showcase your product catalog and send it to customers on WhatsApp
Send order confirmation and billing updates through WhatsApp
Convert WhatsApp into your most powerful selling channel
Sending a series of messages to your prospects over a period of time in a predetermined order.
Increase your customer engagement in a jiffy by automating!
Use cases for sequence page - Customer onboarding, Payment dunning, Event Reminders, Product launch updates
Insurance Company
Gallabox streamlined communication, improved customer service, and increased productivity by 30%. It Integrates with CRM, tracks customer interactions, and is user-friendly. If you're looking for a way to improve your productivity and customer service, I highly recommend Gallabox.
Education
Earlier a student would spend 15 to 30 minutes connecting with an agent, the widget immediately connects the student and the agent. Implementing the WhatsApp Widget led to a massive increase in user engagement and, ultimately, conversion rates.
D2C
We switched to Gallabox and never looked back! It's the perfect WhatsApp automation solution for businesses of all sizes. With its powerful automation and tracking features, we've been able to Improve Our Customer Support and handle more inquiries than ever before.
Pricing
Flexible Pricing Plans to Unlock the Power of WhatsApp Automation
Growth
Looking to streamline your customer communication on WhatsApp
Get started for free
Scale
Fast-growing teams that need WhatsApp marketing automation
EVERYTHING IN BASIC, PLUS
Pro
Everything you need to automate and scale their businesses on WhatsApp
EVERYTHING IN Standard, PLUS
WhatsApp Business API is not free. Most WhatsApp Business Service Partners (BSPs) charge for setup and integration services. However, some providers, like Gallabox, offer free API/chatbot setups, striving to reduce integration and maintenance costs for small-to-medium businesses. Note: Meta charges businesses per message following a country/region-specific rate card.This pricing does vary based on your chosen tech partner.
To apply for WhatsApp Business API, connect with WhatsApp BSPs like Gallabox. You may also have to maintain sufficient business-initiated conversations and verify your business details. Then, provide the required details to your WhatsApp partner to create your API account.
The API is an interface that can be added to customer relationship platforms. It requires an existing communication framework, with many WhatsApp Business Service Providers like Gallabox available to assist in setup. Meta provides a cloud API alternative that doesn't need a strong framework but offers limited functionality.
You can integrate WhatsApp Business API into your website by creating click-to-WhatsApp ads or adding a chat widget. Partners like Gallabox enable the creation of no-code chatbots for 24/7 customer support, automated broadcasting, drip marketing campaigns, and hassle-free payment collection on WhatsApp.
"WhatsApp has a detailed commerce policy that restricts various sectors like healthcare, gaming, etc, and certain message types like marketing emails. You can find more about that policy on the WhatsApp Commerce Policy page."
WhatsApp Business API is like a Swiss Army knife, packed with a ton of features to help businesses chat up their customers more efficiently. And trust us, it's way more capable than the traditional WhatsApp app and even more capable and feature-rich than the WhatsApp Business variant.
WhatsApp Business API, much like WhatsApp, supports text, images, videos, locations, links, interactive list messages and contacts. All of these formats can be sent as normal chats, bulk broadcasts, and group messages.