Gallabox is a one-stop customer support WhatsApp Business tool that empowers businesses to engage quicker and better with their customers. The multi-agent team inbox supports as many agents as required with unlimited contact management and an easy-to-use no-code chatbot builder.
Simply select the template of your choice
Customise it to your brand
Deploy your bot
Pros:
Omnichannel support tool.
Comprehensive guide to building communication workflows
Automated chatbot flows to increase team productivity.
Cons:
Being an omnichannel service provider, Infobip's features do not specialise in WhatsApp Business Solutions.
Can be costly as they create a subscription plan based on many factors including traffic, country restrictions, location, etc.
Infobip’s team inbox is best suited to manage all types of messaging and communication channels, which is complex and hard to use.
Gallabox’s shared team inbox unleashes the superpower of WhatsApp Business APIs providing users with the best tools to increase their support, sales, marketing, and team efforts. If you are wondering why Gallabox is the WhatsApp solution you should choose alternatively to infobip, here are some of our best offerings:
Shop on WhatsApp with Gallabox’s WhatsApp Catalogues
Easy to Build No-code Chatbot with Chatbot Templates
User-Friendly Team Dashboard
Re-Engagement Tools like: Bulk Broadcasting, Segmented Broadcasting, Follow-up Reminders, Assignment Rules, and more
Access your Gallabox account from Anywhere with Our Mobile Application.
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