Streamline Customer Interactions with WhatsApp Flows Builder
Create eye-catching WhatsApp flows, share with potential and existing customers, and collect data to structure and derive actionable insights.
Trusted by 10,000+ businesses
WhatsApp Flow Builder
Build WhatsApp Flows Easily as 1-2-3
Wouldn’t it be great if you could build your WhatsApp Flows within the Gallabox interface in a way similar to chatbots? Well, guess what! With the beta version of Gallabox Flow Builder, you can create WhatsApp forms in minutes using custom, industry-specific templates or drag-and-drop elements.
Fits into channel
Go Beyond Forms with the Gallabox Ecosystem
WhatsApp Flows aren't limited to just your prospects who reach out to you for the first time. You can weave these handy WhatsApp Forms into your chatbots, bulk broadcasts, drip marketing sequences, and even with API integrations. Collect data from a target segment or all contacts with ease.
Streamlined Data Collection
Collect, Store, Organise, and Analyse Data Effectively
Gallabox, your data sits neatly on a sleek table, giving you full control to filter, sort, and export it in any format. You can also restructure and optimise your WhatsApp Flows for improved performance and conversions.
Export Data
Make the Most Out of WhatsApp Forms with Gallabox
Put the data collected through WhatsApp Flows through paces and infer actionable insights by tapping into the power of a WhatsApp automation platform like Gallabox. Measure the impact of your marketing campaigns and reinvent your strategy as required to deliver a better ROI and impact.
Unleash the True Potential of WhatsApp Flows
Qualified Leads
Get the best bang for your buck with WhatsApp Flows by seamlessly collecting valuable information from your prospects through interactive forms. Use that information to qualify them properly and make lead attribution effortless.
Qualified Leads
Get the best bang for your buck with WhatsApp Flows by seamlessly collecting valuable information from your prospects through interactive forms. Use that information to qualify them properly and make lead attribution effortless.
Collect Feedback
Is collecting feedback a long, challenging cycle for your team? Collect quality feedback, qualitative comments, and constructive criticism from your customers to know what you’re doing well and where to improve.
Appointment Booking
WhatsApp Flows can make your cluttered appointment booking process a breeze. The pre-defined, customisable template lets you offer your customers the convenience of scheduling an appointment right from their favourite messaging app.
Gallabox solves our pain points, such as unattended customer & agent chat visibility
Vaseem Ahmed
Founder & CEO, Travelmite
The integration process is incredibly straightforward, with no hassles whatsoever. Furthermore, the support provided is excellent.
Rohit Shukla
Founder, ESTR Holidays
Connect Your Tech Stack with Gallabox Easily
WhatsApp Flows API: Frequently Asked Questions
Yes, Gallabox’s custom WhatsApp Flows builder helps teams build custom flows for their lead generation, appointment scheduling, feedback surveys, and more. You can also use pre-existing templates and create a custom automated chat flow from scratch.
Yes. With Gallabox, you get an easy-to-use flow builder that’s tailored towards teams that might not necessarily be tech mavericks. This is why we have a simple yet intuitive no-code framework, where all you have to do is drag and drop a few widgets and connect them to make things work as you want. It’s as simple as that.
Yes. Multi-step workflows are certainly possible with Gallabox’s WhatsApp Flow Builder. You will be able to set up action-based flows, where each action can lead the user down a certain set of predefined steps.
Yes. Conditional flows can definitely be set up through custom flows, where you will be able to set time-based/alert-based triggers to better guide your users’ journeys. Our clients at Gallabox use it for a number of use cases, including appointment reminders, service updates, and even simple order delivery updates.
Absolutely, With WhatsApp Flows, businesses can create and deliver tailored customer experiences through WhatsApp. You can leverage personalized offers and rewards to drive better engagement for your business.
Yes. Gallabox supports a host of different connectors that work with your favourite CRMs, ERPs, and meeting calendars. You also have access to webhooks and APIs to connect to your in-house applications and make data transfer seamless. You can even use third-party integrations like Zapier and Make to connect to your custom solutions.
Definitely. We understand how critical WhatsApp flows can be to a business. This is why with Gallabox’s WhatsApp flow builder, you will be able to run a simple test to your number to make sure your custom chat flows work as intended, and your customers don’t have to be the crash test dummies.
Yes. WhatsApp Flows support rich media, so you will be able to send out media and text campaigns to your customers without a hitch. But with Gallabox, we go a step further, and also enable users to include interactive chat flows using buttons, dropdown menus, and even toggles. This helps your business engage with your customers in a much more effective way.
Customers use Gallabox to create interactive chat flows for their customer support by designing and implementing automated workflows to handle appointment bookings, service availability, and even customer queries. Take Dubai Housekeeping for example — Gallabox enables them to handle all their customer queries straight from WhatsApp through automated chatbots, while also providing support for appointment booking, service availability and more, with zero manual intervention.
Yes. You can definitely use the WhatsApp Flows Builder to schedule and send timed message campaigns to your customers and prospects through WhatsApp.
Yes. WhatsApp Business API tools like Gallabox help provide detailed insights into user engagement, with metrics like delivery rates, click-through rates, open rates, and more — all available in a single unified dashboard.
Yes. There are certain restrictions to the WhatsApp Flows builder that are put in place to help make Gallabox remain user-friendly and intuitive to the customer. Currently you will be able to add up to 8 components or widgets per screen, and each flow can have up to 8 screens.
Absolutely. With Gallabox, you get shared access, so multiple team members can work together to build and manage chat flows and WhatsApp bots. You can always reach out to our support for more information on this.
Yes. With Gallabox’s WhatsApp Flows builder, businesses can streamline their lead generation efforts and drastically bring down acquisition costs. You can also use advanced marketing drip campaigns to nurture and move leads down the pipeline over WhatsApp.