Streamline Customer Interactions with WhatsApp Flows Builder

Yes, Gallabox’s custom WhatsApp Flows builder helps teams build custom flows for their lead generation, appointment scheduling, feedback surveys, and more. You can also use pre-existing templates and create a custom automated chat flow from scratch.

Yes. With Gallabox, you get an easy-to-use flow builder that’s tailored towards teams that might not necessarily be tech mavericks. This is why we have a simple yet intuitive no-code framework, where all you have to do is drag and drop a few widgets and connect them to make things work as you want. It’s as simple as that.

Yes. Multi-step workflows are certainly possible with Gallabox’s WhatsApp Flow Builder. You will be able to set up action-based flows, where each action can lead the user down a certain set of predefined steps.

Yes. Conditional flows can definitely be set up through custom flows, where you will be able to set time-based/alert-based triggers to better guide your users’ journeys. Our clients at Gallabox use it for a number of use cases, including appointment reminders, service updates, and even simple order delivery updates.

Absolutely, With WhatsApp Flows, businesses can create and deliver tailored customer experiences through WhatsApp. You can leverage personalized offers and rewards to drive better engagement for your business.

Yes. Gallabox supports a host of different connectors that work with your favourite CRMs, ERPs, and meeting calendars. You also have access to webhooks and APIs to connect to your in-house applications and make data transfer seamless. You can even use third-party integrations like Zapier and Make to connect to your custom solutions.

Definitely. We understand how critical WhatsApp flows can be to a business. This is why with Gallabox’s WhatsApp flow builder, you will be able to run a simple test to your number to make sure your custom chat flows work as intended, and your customers don’t have to be the crash test dummies.

Yes. WhatsApp Flows support rich media, so you will be able to send out media and text campaigns to your customers without a hitch. But with Gallabox, we go a step further, and also enable users to include interactive chat flows using buttons, dropdown menus, and even toggles. This helps your business engage with your customers in a much more effective way.

Customers use Gallabox to create interactive chat flows for their customer support by designing and implementing automated workflows to handle appointment bookings, service availability, and even customer queries. Take Dubai Housekeeping for example — Gallabox enables them to handle all their customer queries straight from WhatsApp through automated chatbots, while also providing support for appointment booking, service availability and more, with zero manual intervention.

Yes. You can definitely use the WhatsApp Flows Builder to schedule and send timed message campaigns to your customers and prospects through WhatsApp.

Yes. WhatsApp Business API tools like Gallabox help provide detailed insights into user engagement, with metrics like delivery rates, click-through rates, open rates, and more — all available in a single unified dashboard.

Yes. There are certain restrictions to the WhatsApp Flows builder that are put in place to help make Gallabox remain user-friendly and intuitive to the customer. Currently you will be able to add up to 8 components or widgets per screen, and each flow can have up to 8 screens.

Absolutely. With Gallabox, you get shared access, so multiple team members can work together to build and manage chat flows and WhatsApp bots. You can always reach out to our support for more information on this.

Yes. With Gallabox’s WhatsApp Flows builder, businesses can streamline their lead generation efforts and drastically bring down acquisition costs. You can also use advanced marketing drip campaigns to nurture and move leads down the pipeline over WhatsApp.