The pandemic made sweeping changes to our life and study-from-home is one such change. Before the pandemic, online education was limited to mostly higher and distance education. The sudden announcement of lockdown affected almost 500 million students in India and around 2 billion students worldwide. The traditional ‘blackboard’ education embraced technology moving all education online - from primary school to post-graduate studies. Meanwhile, the education technology services - Edutech industry

Did you know more than 65 billion messages are exchanged on WhatsApp in a day? Facebook messenger clocks more than 10 billion messages a day! Email still accounts for its size, with 300 billion emails sent per day. Telegram and Signal are adding millions of users each month. Research reveals people spend 84% of their phone time on messaging apps. Given a chance, they'd rather text/chat than call. Businesses are not people, so they struggle to offer personalised service to chats and texts, wherea

Are you struggling to get more leads? If so, it is high-time to look at your lead management system. Lead management could be the deciding factor for your business’ success. Only with enough sales leads can the business succeed. ‘Nothing matters without sales’ states an age-old adage, and lead management is one of the best ways to increase sales. The following steps will act as a guideline for effective lead management. * Know your Prospective Leads Understanding the needs of your prospectiv

Long-term meaningful relationships are the heartbeat of a business. No matter what scale or sector your business falls under, customer relationship is going to be your strongest source of revenue. Since the customer is queen, engaging with customers and making them feel valued will boost your business to new heights. And in this digital age, there is no better way to engage with customers than the most popular messaging channel, WhatsApp. Integrating WhatsApp API into your business page will le

Customer relations is the key for a business’ success. This is especially true for a small business. And the best way to increase your customer relations is using a CRM (Customer Relationship Management) system. If you are a small business owner who is asking ‘I am managing fine with phone, mail and excel. So, why do I need to make a leap to using a CRM software?’, then you are asking the wrong question. The right question is ‘Would you like to take a lightsaber to a knife fight?’ Using a CRM w