WhatsApp Calling for Business

Call the leads you have been texting on WhatsApp

Your customers are already on WhatsApp. Now reach them with a call on the same number in the same thread without asking them to download anything new.

Trusted by high-growth businesses across 40 countries

Your chat and call history live in two different places

Prospects call when no one is free to answer

A high-intent prospect calls after hours, or while the one person on that number is busy. The moment is gone before anyone answers.

Every call back starts cold without context

Agent calls back on a different tool with no idea what was said in the WhatsApp chat. The prospect has to repeat everything.

Some conversations can't be contained on chat

Some conversations outgrow chat beyond a point. But there's no easy way to shift from chat to a call without losing the thread.

Take inbound and outbound calls on WhatsApp with AI agent and humans

Answer every inbound call, generate AI transcripts, and tie calls to chat outcomes.

Human calling

Calling that fits into how your team already works

Reps can see an incoming call the same way they see an incoming chat, answer from the same browser tab and stay inside the conversation they already know.

Answer and route calls with one click from the browser.
Get complete chat history and CRM context before taking a call.
Collect prospect or customer info with an AI voice agent if no rep is available.

Inbound

Eliminate missed revenue from late callbacks

When a customer calls your WhatsApp Business number, AI answers instantly, qualifies through natural conversation, and logs the summary in the same thread.

Answer calls, qualify prospects, and book appointments, 24/7.
Qualify budget, buyer intent, and service needs automatically.
Hand off prospects routed to human agents with full context.

Outbound

Re-engage leads before the trail goes cold

Sometimes, chats can go inactive after long trails of conversation. In these cases, AI initiates a call back, picks up where the chat left off and re-qualifies intent.

Re-qualify and surface warm prospects to your team with outbound AI follow-ups.
Filter out cold prospects automatically and keep them out of outreach.
Generate full call summary, AI or human, and add it to every thread.

Analytics

Every call tracked, without anyone reviewing a recording

Human calls and AI calls are tracked differently. Human calls are logged and recorded for your records. AI calls go further: every conversation is scored, structured and pushed to your CRM automatically.

Log every inbound, outbound, missed, and rejected calls with status and duration.
Use access control to automatically record calls and send them to authorized users.
Extract structured fields automatically: budget, intent, timeline, and custom ones like business goals.

Integrations

Works with the tools you already use. No rebuild needed.

Gallabox connects to your CRM, payments, APIs, custom connectors, calendar, and marketing tools, so your AI agents start with full context.

Integrations

Works with the tools you already use. No rebuild needed.

Your workflows just get smarter. Gallabox connects to your CRM, payments, calendar, and marketing tools, so your AI agents start with full context, not a blank inbox.

Integrations

Works with the tools you already use. No rebuild needed.

Your workflows just get smarter. Gallabox connects to your CRM, payments, calendar, and marketing tools, so your AI agents start with full context, not a blank inbox.

Hear from the power users of Gallabox

Read all customer stories

Gallabox helped us turn customer conversations into a more scalable, connected, and measurable growth channel. With automation and HubSpot integration, we now engage prospects faster and nurture leads more consistently. Resolving 90% of customer queries through the chatbot has helped our sales team focus on high-value opportunities.

Smiling man with short curly hair wearing a dark blazer and beige buttoned shirt.

Amal Jood

Senior Marketing Automation Specialist, Sotheby's Realty

40%

Estimated impact on business growth

90%

Customer query resolution through chatbot

Read story
Smiling man with short curly hair wearing a dark blazer and beige buttoned shirt.

Gallabox has transformed the way we interact with our prospects and customers. From capturing leads to using tailored solutions to engage with users to qualifying leads using advanced chatbot capabilities to even managing travel bookings on WhatsApp,  Gallabox's platform has helped us boost our business growth and team productivity tremendously.

Smiling man with folded arms wearing a white shirt with a PickYourTrail logo patch on the sleeve.

Hari Ganapathy

Co-founder and CEO of Pickyourtrail

77%

Increase in lead generation

70%

Business growth impact

40%

Higher team productivity

Read story
Smiling man with folded arms wearing a white shirt with a PickYourTrail logo patch on the sleeve.

Gallabox helped us scale patient communication across global markets without compromising responsiveness. With automated WhatsApp workflows and instant replies, we grew patient leads by 40%, qualified enquiries faster, reduced response delays, and created a smoother experience for both patients and consultants.

Man in a dark jacket and white shirt sitting on a sofa with city lights in the background at night.

Mohammed Maroof

 Digital Marketing Manager, BlueMagic Group International

40%

Increase in lead generation

70%

Growth in customer satisfaction

30%

Growth in employee productivity

Read story
Man in a dark jacket and white shirt sitting on a sofa with city lights in the background at night.
CREDAI logo with green text and a red accent above the letter I.

With Gallabox, we moved from slow forms and scattered follow-ups to direct WhatsApp conversations managed from one shared inbox. Using WhatsApp broadcasts and the website widget, our team re-engaged high-intent student leads faster and increased conversions by 39%.

Man with a mustache wearing a blue button-up shirt smiling with arms crossed on a white background.

Ilaya Bharathi

Founder & CEO, GoIreland

43%

Improvement in Campaign Performance

53%

Increase in Customer Satisfaction Rate

Read story
Man with a mustache wearing a blue button-up shirt smiling with arms crossed on a white background.

Hear from the power users of Gallabox

Read all custmer stories

Gallabox helped us turn customer conversations into a more scalable, connected, and measurable growth channel. With automation and HubSpot integration, we now engage prospects faster and nurture leads more consistently. Resolving 90% of customer queries through the chatbot has helped our sales team focus on high-value opportunities.

Smiling man with short curly hair wearing a dark blazer and beige buttoned shirt.

Amal Jood

Senior Marketing Automation Specialist, Sotheby's Realty

40%

Estimated impact on business growth

90%

Customer query resolution through chatbot

Read story
Smiling man with short curly hair wearing a dark blazer and beige buttoned shirt.

Gallabox streamlined communication, improved customer service, and increased productivity by 30%. It integrates with CRM, tracks customer interactions, and is user-friendly. If you're looking for a way to improve your productivity and customer service, I highly recommend Gallabox.

Man with thick black hair and beard wearing a black suit jacket and white shirt against a light background.

Hazim Nazir

Quality and Audit Officer, QIC

31%

Increase in team productivity

102%

Growth in lead generation

2X

Improvement in CSAT ratings

Read story
Man with thick black hair and beard wearing a black suit jacket and white shirt against a light background.

Gallabox helped us scale patient communication across global markets without compromising responsiveness. With automated WhatsApp workflows and instant replies, we grew patient leads by 40%, qualified enquiries faster, reduced response delays, and created a smoother experience for both patients and consultants.

Man in a dark jacket and white shirt sitting on a sofa with city lights in the background at night.

Mohammed Maroof

 Digital Marketing Manager, BlueMagic Group International

40%

Increase in lead generation

70%

Growth in customer satisfaction

30%

Growth in employee productivity

Read story
Man in a dark jacket and white shirt sitting on a sofa with city lights in the background at night.
CREDAI logo with green text and a red accent above the letter I.

With Gallabox, we moved from slow forms and scattered follow-ups to direct WhatsApp conversations managed from one shared inbox. Using WhatsApp broadcasts and the website widget, our team re-engaged high-intent student leads faster and increased conversions by 39%.

Bearded bald man in a dark suit and blue patterned tie gesturing with his left hand.

Khalid Anabtawi

Digital and Social Media Manager, Mall of Qatar

97.7%

Query resolution rate

89.8%

Bot interaction continuity

46.9%

Increase in visitor acquisition

Read story
Bearded bald man in a dark suit and blue patterned tie gesturing with his left hand.

See how we help our customers

Read all custmer stories

Gallabox helped us turn customer conversations into a more scalable, connected, and measurable growth channel. With automation and HubSpot integration, we now engage prospects faster and nurture leads more consistently. Resolving 90% of customer queries through the chatbot has helped our sales team focus on high-value opportunities.

Smiling man with short curly hair wearing a dark blazer and beige buttoned shirt.

Amal Jood

Senior Marketing Automation Specialist, Sotheby's Realty

40%

Estimated impact on business growth

90%

Customer query resolution through chatbot

Read story
Smiling man with short curly hair wearing a dark blazer and beige buttoned shirt.

Gallabox has transformed the way we interact with our prospects and customers. From capturing leads to using tailored solutions to engage with users to qualifying leads using advanced chatbot capabilities to even managing travel bookings on WhatsApp,  Gallabox's platform has helped us boost our business growth and team productivity tremendously.

Smiling man with folded arms wearing a white shirt with a PickYourTrail logo patch on the sleeve.

Hari Ganapathy

Co-founder and CEO of Pickyourtrail

77%

Increase in lead generation

70%

Business growth impact

40%

Higher team productivity

Read story
Smiling man with folded arms wearing a white shirt with a PickYourTrail logo patch on the sleeve.

Gallabox helped us scale patient communication across global markets without compromising responsiveness. With automated WhatsApp workflows and instant replies, we grew patient leads by 40%, qualified enquiries faster, reduced response delays, and created a smoother experience for both patients and consultants.

Man in a dark jacket and white shirt sitting on a sofa with city lights in the background at night.

Mohammed Maroof

 Digital Marketing Manager, BlueMagic Group International

40%

Increase in lead generation

70%

Growth in customer satisfaction

30%

Growth in employee productivity

Read story
Man in a dark jacket and white shirt sitting on a sofa with city lights in the background at night.
CREDAI logo with green text and a red accent above the letter I.

With Gallabox, we moved from slow forms and scattered follow-ups to direct WhatsApp conversations managed from one shared inbox. Using WhatsApp broadcasts and the website widget, our team re-engaged high-intent student leads faster and increased conversions by 39%.

Man with a mustache wearing a blue button-up shirt smiling with arms crossed on a white background.

Ilaya Bharathi

Founder & CEO, GoIreland

43%

Improvement in Campaign Performance

53%

Increase in Customer Satisfaction Rate

Read story
Man with a mustache wearing a blue button-up shirt smiling with arms crossed on a white background.

Frequently asked questions

What is WhatsApp calling for business?
Is WhatsApp calling available in all countries?
Do I need permission to call a customer on WhatsApp?
Can multiple agents handle WhatsApp calls?
Are WhatsApp calls recorded?
What is the difference between AI calling and human calling?
What browsers support WhatsApp calling on Gallabox?
What plan do I need?
How much does WhatsApp calling cost?

2B+

conversations handled

800M+

messages automated

180M+

business outcomes generated

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Grow your business on WhatsApp with AI + human calling