Trusted by high-growth businesses across 40 countries
A high-intent prospect calls after hours, or while the one person on that number is busy. The moment is gone before anyone answers.
Agent calls back on a different tool with no idea what was said in the WhatsApp chat. The prospect has to repeat everything.
Some conversations outgrow chat beyond a point. But there's no easy way to shift from chat to a call without losing the thread.
Answer every inbound call, generate AI transcripts, and tie calls to chat outcomes.
Human calling
Reps can see an incoming call the same way they see an incoming chat, answer from the same browser tab and stay inside the conversation they already know.





Integrations
Gallabox connects to your CRM, payments, APIs, custom connectors, calendar, and marketing tools, so your AI agents start with full context.





Integrations
Your workflows just get smarter. Gallabox connects to your CRM, payments, calendar, and marketing tools, so your AI agents start with full context, not a blank inbox.





Integrations
Your workflows just get smarter. Gallabox connects to your CRM, payments, calendar, and marketing tools, so your AI agents start with full context, not a blank inbox.





Gallabox helped us turn customer conversations into a more scalable, connected, and measurable growth channel. With automation and HubSpot integration, we now engage prospects faster and nurture leads more consistently. Resolving 90% of customer queries through the chatbot has helped our sales team focus on high-value opportunities.

Amal Jood
Senior Marketing Automation Specialist, Sotheby's Realty
Estimated impact on business growth
Customer query resolution through chatbot

Gallabox has transformed the way we interact with our prospects and customers. From capturing leads to using tailored solutions to engage with users to qualifying leads using advanced chatbot capabilities to even managing travel bookings on WhatsApp, Gallabox's platform has helped us boost our business growth and team productivity tremendously.

Hari Ganapathy
Co-founder and CEO of Pickyourtrail
Increase in lead generation
Business growth impact
Higher team productivity

Gallabox helped us scale patient communication across global markets without compromising responsiveness. With automated WhatsApp workflows and instant replies, we grew patient leads by 40%, qualified enquiries faster, reduced response delays, and created a smoother experience for both patients and consultants.

Mohammed Maroof
Digital Marketing Manager, BlueMagic Group International
Increase in lead generation
Growth in customer satisfaction
Growth in employee productivity

With Gallabox, we moved from slow forms and scattered follow-ups to direct WhatsApp conversations managed from one shared inbox. Using WhatsApp broadcasts and the website widget, our team re-engaged high-intent student leads faster and increased conversions by 39%.

Ilaya Bharathi
Founder & CEO, GoIreland
Improvement in Campaign Performance
Increase in Customer Satisfaction Rate

Gallabox helped us turn customer conversations into a more scalable, connected, and measurable growth channel. With automation and HubSpot integration, we now engage prospects faster and nurture leads more consistently. Resolving 90% of customer queries through the chatbot has helped our sales team focus on high-value opportunities.

Amal Jood
Senior Marketing Automation Specialist, Sotheby's Realty
Estimated impact on business growth
Customer query resolution through chatbot

Gallabox streamlined communication, improved customer service, and increased productivity by 30%. It integrates with CRM, tracks customer interactions, and is user-friendly. If you're looking for a way to improve your productivity and customer service, I highly recommend Gallabox.

Hazim Nazir
Quality and Audit Officer, QIC
Increase in team productivity
Growth in lead generation
Improvement in CSAT ratings

Gallabox helped us scale patient communication across global markets without compromising responsiveness. With automated WhatsApp workflows and instant replies, we grew patient leads by 40%, qualified enquiries faster, reduced response delays, and created a smoother experience for both patients and consultants.

Mohammed Maroof
Digital Marketing Manager, BlueMagic Group International
Increase in lead generation
Growth in customer satisfaction
Growth in employee productivity

With Gallabox, we moved from slow forms and scattered follow-ups to direct WhatsApp conversations managed from one shared inbox. Using WhatsApp broadcasts and the website widget, our team re-engaged high-intent student leads faster and increased conversions by 39%.

Khalid Anabtawi
Digital and Social Media Manager, Mall of Qatar
Query resolution rate
Bot interaction continuity
Increase in visitor acquisition

Gallabox helped us turn customer conversations into a more scalable, connected, and measurable growth channel. With automation and HubSpot integration, we now engage prospects faster and nurture leads more consistently. Resolving 90% of customer queries through the chatbot has helped our sales team focus on high-value opportunities.

Amal Jood
Senior Marketing Automation Specialist, Sotheby's Realty
Estimated impact on business growth
Customer query resolution through chatbot

Gallabox has transformed the way we interact with our prospects and customers. From capturing leads to using tailored solutions to engage with users to qualifying leads using advanced chatbot capabilities to even managing travel bookings on WhatsApp, Gallabox's platform has helped us boost our business growth and team productivity tremendously.

Hari Ganapathy
Co-founder and CEO of Pickyourtrail
Increase in lead generation
Business growth impact
Higher team productivity

Gallabox helped us scale patient communication across global markets without compromising responsiveness. With automated WhatsApp workflows and instant replies, we grew patient leads by 40%, qualified enquiries faster, reduced response delays, and created a smoother experience for both patients and consultants.

Mohammed Maroof
Digital Marketing Manager, BlueMagic Group International
Increase in lead generation
Growth in customer satisfaction
Growth in employee productivity

With Gallabox, we moved from slow forms and scattered follow-ups to direct WhatsApp conversations managed from one shared inbox. Using WhatsApp broadcasts and the website widget, our team re-engaged high-intent student leads faster and increased conversions by 39%.

Ilaya Bharathi
Founder & CEO, GoIreland
Improvement in Campaign Performance
Increase in Customer Satisfaction Rate

WhatsApp calling for business lets your team answer and make voice calls directly inside WhatsApp conversations, from a browser, with no phone hardware needed. Calls happen on your WhatsApp Business number, so every call is connected to the customer's existing chat thread. Gallabox adds AI on top: every inbound call can be answered by an AI agent that qualifies the prospect and logs a summary in the thread automatically.
WhatsApp calling is not available in all markets. Outbound calling is restricted in some countries including USA, Canada, Egypt, Vietnam and Nigeria. For markets where WhatsApp calling is unavailable, Gallabox AI Voice Agent works on regular phone numbers instead. Speak with the Gallabox team to confirm availability for your specific market.
For outbound calls initiated by your team, WhatsApp requires the customer's permission before the first call. You send a permission request from the conversation, either a free-form message within the service window or a template outside it. Once the customer accepts, you can call them directly. Permission is valid permanently or for 7 days depending on how the customer grants it. You can send a maximum of 1 permission request per day and 2 per week to the same customer.
Yes. Incoming calls can be routed to a team or a specific agent based on assignment rules you configure. If multiple calls come in simultaneously, waiting calls appear in a queue on the agent's screen. Each agent can only be on one active call at a time. If no agents are available, a busy message is sent to the caller automatically.
Yes. All WhatsApp calls are automatically recorded and stored securely. Recordings are accessible only to authorized users on your account. For AI calls, an AI-generated summary is also available in the conversation thread so your team does not need to listen to the recording to understand what was discussed.
AI calling uses an AI agent to answer or make calls automatically. It qualifies the prospect, extracts key details and logs a summary in the thread, with no human agent needed. Human calling routes the call to one of your agents, who answers or dials from their browser. You can run both: AI handles calls outside business hours or during high volume. Human agents take over for warm prospects or complex conversations.
WhatsApp calling works on Chrome, Edge and Firefox. Your browser will ask for microphone permission the first time. A stable internet connection is required. No phone hardware, headsets or additional apps are needed.
AI Voice Agent on WhatsApp is available on Advanced and Enterprise plans. Your WhatsApp Business account also needs a messaging tier of 2,000 or higher. Human calling availability depends on your plan. Speak with the Gallabox team to confirm what is included on your plan.
Pricing depends on your plan and call volume. Speak with the Gallabox team to get accurate pricing for your specific use case.
conversations handled
messages automated
business outcomes generated

