GROWTH
₹ 1,500
per month for 3 Users, billed quarterly
For small businesses looking to streamline customer conversations and accelerate sales growth
Additional User ₹ 500 per month
Support
GROWTH
per month for 3 Users, billed quarterly
For small businesses looking to streamline customer conversations and accelerate sales growth
Additional User ₹ 500 per month
Support
Most Popular
SCALE
per month for 3 Users, billed quarterly
For mid-size companies requiring multi-team workflows and integrations to create sales funnel
Additional User ₹ 750 per month
Support
PRO
per month for 3 Users, billed quarterly
For mid to large businesses who require advanced integrations and best-in-class conversation automation to generate pipeline
Additional User ₹ 1,500 per month
Support
Feature list
Growth
₹ 1,500
Scale
₹ 2,250
Pro
₹ 4,500
Chatbot
Send / Ask Module
Bot utilities
Delay, circular, conditions, set variables
Bot actions
Assign to agent
Assign to agent and team
Assign to agent, team and bot
Bot connectors
Google Sheet
All Available
Custom bot integration (API Call)
Message sequencing
Team Inbox
Assign conversations
Private notes
Mentions
Follow-up
Auto resolve
Work timings
Auto reply
Welcome message
Re-engagement message
Conversation report
Assignment rules
Assign to agent
Assign to agent and team
Assign to agent, team and bot
Override Assignment Rules
Message tracking
Bulk Actions
Resolve
Assign
Delete
Contact
Export
Additional Fields
Block contact
Integration
Shopify
WooCommerce
Facebook Leads
Zoho CRM
Pabbly
Google Sheets
Web Engage
RazorPay
Zapier
Custom Integration
API
Webhooks
Contact: created, updated, deleted, tag mapped Message: status
Contact: created, updated, deleted, tag mapped Message: status, incoming message
WhatsApp Store
No. of orders per month
NA
100
1000
Share Catalogs - single and multiple
NA
Catalog payment integration - coming soon
Update to Platform partner
Campaigns (Broadcast)
Broadcast Gallabox contact list
Broadcast Google Sheets
Broadcast through Excel
1,000 WhatsApp Conversations free per month is applicable across all plans.
Gallabox WhatsApp Business App to share order updates via WhatsApp.
Gallabox WhatsApp Business App to share order updates via WhatsApp.
Buy additional 1,000 bot-session packs and include them in your subscription cycle
Business Initiated
₹ 0.48 per 24 hour conversation
User-Initiated
₹ 0.29 per 24 hour conversation
See pricing for other country costs.
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A conversation is defined as the messages sent within the 24-hour session window. A conversation or session starts when the first message from a business is delivered. There are two types of pricing based on the initiation of the conversation: a. Business-initiated conversation pricing b. User-initiated conversation pricing
A conversation or session starts when the first message from a business is delivered. The message should be in the "delivered" status and not in the "sent" status. When the business responds to a user-initiated message, then the 24hour window will start.
The business will get charged only when they respond to the user-initiated message. The charge will be for the first message sent by the business. This will then open the 24-hour window to exchange as many messages as needed by the business and user.
The business will be charged when a pre-approved template message is delivered to the user. The charge will be for the first message sent, this opens the 24-hour session window to exchange as many messages as needed by the business and user.
Once a 24-hour session window is opened by the business-initiated message or reply, unlimited messages can be exchanged by the business and user within the time period. The business will only be charged for the first message depending on whether it was user-initiated or business-initiated.