Simple & Transparent pricing tailored for your growth

A conversation is defined as the messages sent within the 24-hour session window. A conversation or session starts when the first message from a business is delivered. There are two types of pricing based on the initiation of the conversation: a. Business-initiated conversation pricing b. User-initiated conversation pricing

A conversation or session starts when the first message from a business is delivered. The message should be in the "delivered" status and not in the "sent" status. When the business responds to a user-initiated message, then the 24hour window will start.

The business will get charged only when they respond to the user-initiated message. The charge will be for the first message sent by the business. This will then open the 24-hour window to exchange as many messages as needed by the business and user.

The business will be charged when a pre-approved template message is delivered to the user. The charge will be for the first message sent, this opens the 24-hour session window to exchange as many messages as needed by the business and user.

Once a 24-hour session window is opened by the business-initiated message or reply, unlimited messages can be exchanged by the business and user within the time period. The business will only be charged for the first message depending on whether it was user-initiated or business-initiated.