Simple & Transparent pricing tailored for your growth

GROWTH +

₹2,925

per month billed yearly

For small businesses looking to streamline customer conversations and accelerate sales growth

Zero Mark-up on WhatsApp Conversation Charges

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Up to 6 users

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Up to 2 WhatsApp channels

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Up to 5 sequences

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Up to 10k broadcast

messages/day

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Based on Meta's message limit per day
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Basic integrations

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Google Sheet, Facebook Leads, Shopify, Woocommerce, Zoho, Razorpay, ShipRocket
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Basic API capabilities

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100 API calls per minute, standard webhooks
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Up to 5 bots

Support

Docs, Videos and FAQs

Email & WhatsApp Support

SCALE +

₹7,425

per month billed yearly

For mid-size companies requiring multi-team workflows and integrations to create sales funnel

Zero Mark-up on WhatsApp Conversation Charges

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Up to 10 users

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Up to 4 WhatsApp channels

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Up to 20 sequences

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Up to 100k broadcast

messages / day

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Based on Meta's message limit per day
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Advanced integrations

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Google Sheet, Facebook Leads, Shopify, Woocommerce, Zoho, Razorpay, ShipRocket, Hubspot, LeadSquared, WebEngage
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Advanced API capabilities

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200 API calls per minute, message webhooks, broadcast via API
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Up to 20 bots

Support

Docs, Videos and FAQs

Priority Email & WhatsApp Support

Onboarding Support

Conversation Expert Assistance

Bot Building Assistance

CUSTOM

For companies seeking best-in-class conversation automation to modernise all customer touch-points

Conversational AI

Dedicated Key Account Manager

High speed messaging

Custom Integrations

More than 25+ User licenses

Feature list

Users & Channels

No of Users

6 users

10 users

No of WhatsApp Channel

2 channels

4 channels

Teams

Smart team conversation assignment

Automation

Sequence

5 sequences

20 sequences

Contact Segments

Broadcast via Google Sheets

Broadcast via Excel

Schedule Broadcast

Reply-to settings

Assign to agent, bot

Assign to agent, bot or team

Broadcast limit

10k messages/day

100k messages/day

Broadcast via API

Commerce

Catalogs & Orders

Payments

Third party payment support

Supports Third party + WhatsApp payment

Support

Guide and tutorials

Email support

Whatsapp support

Onboarding support

Conversation Expert assistance

Bot building assistance

WhatsApp Bot

Number of bots

5 bots

20 bots

Number of flows

10 flows

No Limits

Bot Nodes and Utility

Send/Ask bot nodes

Send/Ask bot nodes

Set variable bot utility

Jump-to bot utility

Delay bot utility

Bot Actions

Assign to Agent

Assign to Team

Assign to Bot

Drop-off basic actions

Drop-off advanced jump-to action

Bot Connectors

API Call connector

Google Sheet

Zoho CRM

Razorpay

Setu

Hubspot

Shopify

Zoho Bigin

WooCommerce

Facebook Leads

Leadsquared

Team Inbox

Assign conversations

Private notes

Mentions

Follow-up

Auto resolve

Work timings

Auto reply

Welcome message

Re-engagement message

Conversation report

Assignment rules

Assign to agent, bot

Assign to agent, team and bot

Override Assignment Rules

Bulk Action

Message tracking

10

No Limits

Contact

Export

Additional Fields

10

50

Block contact

Bulk Actions

Integration

Google Sheets

Facebook Leads

Shopify

Zoho CRM

RazorPay

Shiprocket

WooCommerce

Pabbly

WebEngage

Leadsquared

Hubspot

Zapier

API & Webhooks

Status tracking webhooks

Incoming message webhooks

API

100 API calls per minute

200 API calls per minute

Add-Ons

shopify
Shopify Free

Enhance your customer experience by sharing order updates and tracking information via WhatsApp.

zoho
Zoho Free

Maximize sales by converting leads to deals through Gallabox's WhatsApp Business Solution.

additionalUser
Additional users Rs.1,000 / month

Add an additional team member to your account for just Rs.1,000 per month

additionalChannel
Additional channels Rs.1,200 / month

Add an additional WhatsApp API number to your account for just Rs.1,200 per month

dedicated Account manager
Dedicated Account Manager Rs.15,000 / month

Get a dedicated account manager for Rs.15,000 per month

Zero Markup on WhatsApp Conversations Cost

Cost of WhatsApp conversations are extra after the free limit

Business Initiated

₹0.48 per 24 hour conversation

User-Initiated

₹0.29 per 24 hour conversation

See pricing for other country costs.

Please note that starting June 2023, there will be a change in WhatsApp conversation pricing plan.Learn More

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Trusted by 1000+ businesses

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FAQ

Got questions? Perhaps these FAQs can help!

A conversation is defined as the messages sent within the 24-hour session window. A conversation or session starts when the first message from a business is delivered. There are two types of pricing based on the initiation of the conversation: a. Business-initiated conversation pricing b. User-initiated conversation pricing

A conversation or session starts when the first message from a business is delivered. The message should be in the "delivered" status and not in the "sent" status. When the business responds to a user-initiated message, then the 24hour window will start.

The business will get charged only when they respond to the user-initiated message. The charge will be for the first message sent by the business. This will then open the 24-hour window to exchange as many messages as needed by the business and user.

The business will be charged when a pre-approved template message is delivered to the user. The charge will be for the first message sent, this opens the 24-hour session window to exchange as many messages as needed by the business and user.

Once a 24-hour session window is opened by the business-initiated message or reply, unlimited messages can be exchanged by the business and user within the time period. The business will only be charged for the first message depending on whether it was user-initiated or business-initiated.

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