PLANS & PRICING

Pocket-friendly plans to suit your business requirements

Zero set-up cost. Easy to get started.

Team

₹ 1,499

per month, billed annually

₹ 1,799

per month, billed half-yearly

Up to 750 monthly active contacts

Up to 5 users

Features

Team Inbox

Contact Management

Private Notes & @Mentions

Canned Responses

WhatsApp Broadcast

Conversation Analytics

Standard Chatbot

-

-

-

-

-

Channels

WhatsApp

Email

Live Chat

Popular

Growth

₹ 3,499

per month, billed annually

₹ 4,199

per month, billed half-yearly

Up to 2,000 monthly active contacts

Up to 25 users

Features

Team Inbox

Contact Management

Private Notes & @Mentions

Canned Responses

WhatsApp Broadcast

Advanced Analytics

Customized Chatbot

Assignment Rules

Roles & Permissions

Advanced Automations

-

-

Channels

WhatsApp

Email

Live Chat

Integrations

CRM

Zapier

eCommerce Platform (Shopify / WooCommerce / Magento)

Scale

₹ 7,999

per month, billed annually

₹ 9,599

per month, billed half-yearly

Up to 5,000 monthly active contacts

Up to 100 users

Features

Team Inbox

Contact Management

Private Notes & @Mentions

Canned Responses

WhatsApp Broadcast

Advanced Analytics

Customized Chatbot

Assignment Rules

Roles & Permissions

Advanced Automations

API Access

SSO

Channels

WhatsApp

Email

Live Chat

Integrations

CRM

Zapier

eCommerce Platform (Shopify / WooCommerce / Magento)

Looking for an Enterprise plan? Or a customised plan?

Call us for a tailor-made plan that includes all you see, plus more

All plans come with

Onboarding to get your team up and running successfully

Chat and Phone support for troubleshooting

Customer success team, dedicated for your success

FAQ

Got questions? Perhaps these FAQs can help!

Gallabox is built on the WhatsApp APIs and combines the advantages of WhatsApp’s native features along with the nifty features that Gallabox has added - all designed to streamline customer conversations from multiple channels to a single, collaborative shared inbox.

Gallabox has been built for Sales, Support & Marketing teams and aims to increase conversions, improve retention and reduce support costs.

Gallabox is a multichannel conversation workspace. With Gallabox, you can connect up your WhatsApp business number, all your customer-facing emails, your website live chat for now. Soon, Gallabox will launch more channels that consumers love to use.

You can synch up your Sales@compnayname or Support@compnayname or any email for that matter to Gallabox to enable all your team-members to get access to the emails, send responses, collaborate with each other and provide your customers a great user experience.

Gallabox is designed both for Mobile and desktop web. It is available in both Android and IOS apps.

Gallabox is built for the new ecosystem and allows for 2-way integration with leading CRM software and other applications, so long as they allow for the integration.

You can add an unlimited number of users to the Gallabox platform. Using our Role-based and Agent-based option you can set restrictions at any level.

Our @Mention feature helps the agents to collaborate within the team and resolve customers queries quickly.

It is the number of unique active customers that you interact with each month, where with respect to the user you have had at least 1 successful message exchanged.

When a customer initiates a message with a business, the business can reply to anything within 24 hours. All outgoing messages from businesses during these 24 hours can be of rich text, i.e., images, videos, catalogue etc.

When a customer does not initiate a message, businesses can only send approved (by Facebook) template messages. These messages could be order update messages, shipping update messages, appointment reminders, etc. Template Message Fees vary by country. All template messages must be pre-approved.

WhatsApp API does not allow sending promotional or marketing messages aimed to prevent users from getting spammed. Clients are encouraged to use the product for transactional messages and for staying in touch with their customers.

Gallabox has a no-code chatbot builder that allows you to create rule-based (Scripted) chatbot in a few minutes. For free!

Facebook has very stringent rules for awarding the green tick to brands. Gallabox has no way of influencing this decision. Factors such as brand awareness & recall, number of followers on Facebook & Instagram and other social channels, maybe even your digital ad spend, how strong your website domain is with respect to linking with external domains - all these and more are taken into consideration by Facebook.

Yes, you can. Before onboarding with Gallabox, please delete the account linked to that. Click on this link to know more: https://faq.whatsapp.com/android/account-and-profile/how-to-delete-your-account/?lang=en

The app will notify you of your usage on an ongoing basis and prompt you to upgrade if your usage reaches the threshold limits. Our plans are easy to upgrade to, so you will be charged on a pro rata basis for the number of days used on the plans.

One of the core values of the Gallabox team is Customer-first; to grow our customer’s business is our No. 1 priority. Hence, please rest assured of a super eager-to-help Customer Success team that is available for you during working hours, accessible via email, chat and phone.

Yes. You can cancel anytime. The number registered with WhatsApp API is however, non-transferable.

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