Gallabox

Make the Most Out of WhatsApp Flows with Gallabox ✨

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Flexible Pricing Plans to Unlock the Power of WhatsApp Automation

No credit card required. Start for free.

Growth

Built for small teams to accelerate sales and streamline customer interactions on WhatsApp

₹2,399

per month billed yearly

1,000 free service conversations per monthi

User Initiated Conversations

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Up to 6 Users

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Essential Conversation Tools

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Single WA Channel, Opt-In Management, Follow Up
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Simple Segmentation / Campaign

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Contact filter segments
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Self Onboarding

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Basic Bot Builder

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No-Code tools to build your bot
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10 Essential Business App Integrations

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Basic Messaging API

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Message & Contact API

Support

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Docs, Videos, FAQs

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Email Support
(Mon to Fri 8:00AM to 11:00PM IST)

Scale

Best for fast-growing businesses to expedite sales with automated WhatsApp conversations

₹4,799

per month billed yearly

1,000 free service conversations per monthi

User Initiated Conversations

EVERYTHING IN GROWTH, PLUS

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Up to 6 Users

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Critical Conversation
Tools

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Multiple WA Channels, Limited AI Rewrite, Custom Fields
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Advanced Segmentation / Campaign

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Instant broadcast through excel
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Assisted Onboarding

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Bot Builder with Advanced Connectors

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Bot utilities, actions and connectors
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15 Critical Business App Integrations

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Advanced Messaging API

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Webhook, Broadcast, Template API

Support

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WhatsApp Support
(Mon to Fri 8:00AM to 11:00PM IST)

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Onboarding Support

Pro

Everything an organisation needs to improve and scale its business effectively on WhatsApp

₹7,999

per month billed yearly

1,000 free service conversation per monthi

User Initiated Conversations

EVERYTHING IN SCALE, PLUS

Blue Tick

Up to 6 Users

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Advanced Conversation Tools

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Open AI/Chat GPT powered WhatsApp bot
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Pro - Segmentation / Campaign

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Broadcast through API
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Assisted Onboarding and Account Setup

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25 Advanced Business Apps Integration + Conversation Widget + Custom Integrations

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Custom API Integrations

Support

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Account set-up Support

Custom

For large companies that seek best-in-class WhatsApp automation to make every customer interaction smooth

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Starting from 25+ Users

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Conversational AI

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Dedicated Hosting

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SSO

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High Speed Messaging

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Security audit

Basics

No. of Users

i
The maximum number of users available in a plan

Up to 6 Users

Up to 6 Users

Up to 6 Users

Shared Team Inbox

i
Collaborate seamlessly with your team by accessing a shared inbox where all team members can view and respond to messages in one central location

Canned response

i
Set a canned response for frequently asked questions or instances like payment reminders, order updates, welcome messages, and more

Multiple WhatsApp Numbers

i
Adding an additional WhatsApp API number to your account

Mobile App - Android and IOS

i
Seamlessly respond to your customers via Mobile App

Custom Fields

i
Create and store data in customized field names based on your business requirement. E.g., PAN, GST No

5

10

15

AI Rewrite

i
Rewrite messages to make them more clear, concise, or engaging using Gallabox GPT

Marketing

Bulk Broadcast Campaigns

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Send a single template to a large group of recipients instantaneously in a single click

Via Segments

Via Segments and Excel

Via Segments, Excel and API

Broadcast Limit

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Based on Meta’s message limit per day

10,000 / day

100,000 / day

Unlimited

Opt-in Management

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Get consent to communicate or send marketing materials to your customers

Drip Marketing (Sequence)

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Send automated messages at regular intervals, such as daily, weekly, or monthly

10 Campaigns

20 Campaigns

CTWA (Facebook Ad Tracking)

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Track your click-to-WhatsApp-Ads (CTWA) inside Gallabox

Reply to Config

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Assign to agent, bot or team

Message Tracker

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Track your button clicks on template messages

Chatbot

Bots

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Create a custom WhatsApp Chatbot with drag-and-drop tools

3 Bots

5 Bots

10 Bots

Multi-lingual Chatbot

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Interact with your customers in their native language using our multi-lingual chatbot

Bot Connectors

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Connect your existing tools with the Gallabox Bot

Basic

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API Call, Google Sheets, Razorpay, Zoho CRM, Shopify, Bigin by Zoho, WooCommerce, Sangam CRM

Advanced

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Hubspot, LeadSquared, Open AI, Zoom

Bot Actions

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Assign a conversation to a specific team or individual using Chatbots

Bot Utilities

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Set delay, conditions, jump to and switch flows.

Open AI Connector (ChatGPT)

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Integrate with Open AI to unlock the power AI-driven conversations

Commerce

WhatsApp Shop

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Connect your e-commerce store to WhatsApp and start selling in no time

Payment Links

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Send payment links to customers on the go

Analytics

Conversational Analytics

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Collect, analyse, and interpret data from your WhatsApp conversations

Basic

Advanced

Advanced

Campaign Analytics

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Measure the effectiveness of your campaigns with data-driven insights

Bot Analytics

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Understand bot performance, identify trends, and make improvements

API & Webhooks

API Capabilities

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Sync seamlessly with your third-party tools

Basic

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Message API, Contact API

Advanced

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Webhook, Broadcast API, Template API

Advanced

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Webhook, Broadcast API, Template API

Webhooks

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Facilitate data exchange between Gallabox and a platform of your choice

Basic

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Contact

Intermediate

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Message, WA.Stat, Conversation

Advanced

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Message Received , Template

API Calls / Minute

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The number of API calls or requests that can be made over a minute

200

500

1000

Integrations

Shopify

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Connect Shopify to share order updates such as created, fulfilled, abandoned, and delivered

WooCommerce

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Send WooCommerce order status alerts and notes to customers on WhatsApp for pending, completed, cancelled, and refund processed along with custom workflows

Zoho CRM

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Get a single source of truth with a seamless two-way sync between Gallabox and Zoho CRM

Basic

Advanced

Advanced

HubSpot

i
Engage your HubSpot contacts better with streamlined WhatsApp workflows

LeadSquared

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Engage with your LeadSquared CRM leads and customers on WhatsApp

Kylas

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Engage with your Kylas leads and customers on WhatsApp

Sangam

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Extend your Sangam CRM’s functionality by engaging with your leads on WhatsApp

Google Sheet

i
Send or fetch data from Google sheet

Odoo

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Automatically trigger WhatsApp messages for Sales Order/Quotations, Proforma Invoice & Delivery slip

Razorpay

i
Automatically trigger WhatsApp messages for Payment captured , failed & refund processed

CashFree

i
Automatically trigger WhatsApp messages for Payment Success & failed

PayU

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Automatically trigger WhatsApp messages for Payment captured, failed & refund processed

Coming soon

FB Leads

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Connect your FB Lead forms to Gallabox & trigger message instantly

WebEngage

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Send targeted broadcast messages without leaving WebEngage

MoEngage

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Send personalised broadcast messages without leaving MoEngage

Pabbly

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Connect with more than 1,000+ apps easily. Just select the app and you’re good to go

Zapier

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Collect payments, book appointments, send discount alerts, and update the lead status automatically via Zapier

Calendly

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Automate your appointment reminders & reschedule notifications via WhatsApp

Zoho Meetings

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Automate reminders & webinar feedback on WhatsApp

Zoho Bookings

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Send personalized WhatsApp messages to confirm and remind about appointments

Zoho Books

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Send personalised WhatsApp messages for Sales Order/Quotations & Proforma Invoice

Shiprocket

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Share real-time order status instantly (Shipped, Picked Up, Out for Delivery, Delivered, and Rescheduled)

Shipway

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Share real-time order status instantly (Picked up, Out for delivery, Delivered)

Coming soon

Coming soon

Shoplo

i
Send automated WhatsApp triggers for abandoned carts.

CleverTap

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Send personalized WhatsApp campaigns, track stats, and automate workflows

Stripe

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Automatically trigger WhatsApp messages for Payment captured, failed & refund processed

Custom Integration

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Can’t find a direct connection for your favourite app? We’ll happily create one for you!

Add-Ons

shopify
Shopify Free

Share your Shopify order updates via WhatsApp instantly using Gallabox

zoho
Zoho Free

Get a single source of truth with a two-way sync between Gallabox and Zoho

additionalUser
Additional users Rs.1,000/ month

Get another team member on board and get more done for just Rs.1,000 per month

additionalChannel
Additional channels Rs.1,200/ month

Add an WhatsApp API number to your account for just Rs.1,200 per month (Applicable only to Scale and Pro Plans)

dedicated Account manager
Dedicated Account Manager Rs.15,000/ month

Get a dedicated account manager for Rs.15,000 per month

Forget the Message Count; Focus on Your Customers 💸

WhatsApp’s conversation-based pricing strategy empowers you to send unlimited messages for each customer interaction within a 24-hour timeframe without any additional fees.

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Marketing Conversations

Product updates, site-wide promotions, and personalised offers

#Business Initiated

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Utility Conversations

Post purchase alerts like transaction confirmations and payment updates

#Business Initiated

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Authentication Conversation

OTP shared for account verification and recovery purposes

#Business Initiated

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Service Conversations

User initiated conversations that allow businesses to send free-form texts

#User Initiated

View Conversation Cost by Category

Trusted by 1500+ businesses

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Numbers Don’t Lie 🤥

225M+

Conversations on the platform

94%

Rated 4+ stars on G2

1,000+

Happy customers

76%

Automated conversation

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The integration of WhatsApp API into Zoho CRM is truly impressive, providing businesses with the capability to send personalized messages to leads and customers directly from their CRM system.

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Anubhav

Medical Certificate, VP-Growth & Strategy

Gallabox’s intuitive UI, seamless two-way integrations, pre-defined templates, and top-notch support make it the best WhatsApp Automation Platform for HubSpot CRM users.

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Likhith R

Senior Marketer, Drapestory

Gallabox’s automation and integration capabilities especially Facebook and HubSpot integration coupled with its bot automation help increase conversion rates, reach customers in real-time, and improve brand presence.

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Dheeraj Goyal

Creative Advisory board Member, Creative Public Sr Sec School

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Gallabox has a simple and friendly interface, and the Zoho integration is rather intuitive. I’ve had no problems using it, and the customer service is great.

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Aman Thakur

Co-Founder, Aantrik

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FAQ

Got questions? Perhaps these FAQs can help!

Conversations are message threads between you and your customers. Conversations can last up to 24-hours and must be initiated by you (business-initiated) or your customers (user-initiated). Customers can initiate a conversation by sending you any type of message, but you can only initiate a conversation with a template message. There are four types of conversations

There are three business-initiated conversation categories

  • Marketing Conversation
  • Utility Conversation
  • Authentication Conversation

and one user-initiated conversations

  • Service Conversation

For a business-initiated conversation, 24-hour window starts when the first template message from a business is delivered. For a business-initiated conversation, 24-hour window starts when a users messages and the you as a business responds to it. The message should be in the “delivered” status and not in the “sent” status.

Conversation charges will be based on template category. When a template is delivered, it opens a new conversation of that category and incurs the charge of that conversation category, unless the template is delivered during an open conversation of that category. For example, if a utility conversation is open and a marketing template is delivered within that open conversation, a new, separate marketing conversation is opened and marketing conversation charge is initiated. However, sending multiple templates of the same category within an open conversation will not incur additional charges. For example, a business can send multiple utility templates in an open utility conversation with no additional charges. Service conversations will still only be initiated when no other conversation window is open and a business responds to a user with a free form message within the 24-hour customer service window. If a business replies to a user with a template message or sends a template message in an open service conversation, this opens a new conversation based on the template category. When the user messages and there is no open conversation. The business will get charged only when they respond to the user-initiated message. The charge will be for the first message sent by the business. This will then open the 24-hour window to exchange as many messages as needed by the business and user.

The business will get charged only when they respond to the user-initiated message. The charge will be for the first message sent by the business. This will then open the 24-hour window to exchange as many messages as needed by the business and user.

The business will be charged when a pre-approved template message is delivered to the user. The charge will be for the first message sent, this opens the 24-hour session window to exchange as many messages as needed by the business and user.

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