Fair and transparent plans
Start for free
No credit card required
Best for teams that want to broadcast offers and promotions on the go
$23
per month, billed yearlyUnlimited free incoming conversations with auto-reply/routing feature
Maximum 3 users
Key Features
Broadcast and auto-response configuration
Broadcast using Excel sheets
30+ Integrations
Segmentation of contacts
Shared team inbox with collaborative features
Single WhatsApp number/channel
Quick/canned replies
500+ WhatsApp message templates
Basic messaging API
MOST POPULAR
Ideal for teams that want to kickstart their marketing and sales automation
$79
per month, billed yearlyUnlimited free incoming conversations with basic automated messaging feature
Up to 6 users
Everything in Starter plan, plus:
Chatbot builder with basic connectors
WhatsApp catalogs
Messaging and chatbot analytics
Facilitate enabling of blue tick verification
Carousel message formats
Perfect for teams that want to scale their WhatsApp automation capabilities
$200
per month, billed yearlyUnlimited free incoming conversations with advanced automation features
Up to 6 users
Everything in Growth plan, plus:
Chatbot builder with advanced connectors and utilities
WhatsApp Flows/Forms
Drip campaigns
WhatsApp native payment
Advanced messaging API
Custom roles
Multiple WhatsApp numbers/channels
AI rewrite
Team management
Tailored for large teams that need customized and comprehensive WhatsApp automation capabilities
Unlimited free incoming conversations with customized automation features
Minimum 25 users
Everything in Scale plan, plus:
AI-powered chatbots
IP restrictions
Number masking
Custom integrations
Other personalized requests
Compare features across plans
Integrate your Zoho accounts with Gallabox to have a single view of all your user database and conversations.
Share all your Shopify related updates and notifications via WhatsApp using Gallabox..
Handle conversations at scale with ease by adding team members to your Gallabox account. Applicable only for the Growth and Scale plans.
Add more than one WhatsApp Business API number to your Gallabox account for managing conversations with different user cohorts. Applicable only for the Scale plan.
Effective November 1, 2024, Meta-owned WhatsApp has made all incoming messages free. The four categories of conversations as defined by Meta bear different charges.
Product/service updates, promotions, and offers.
Post-purchase alerts such as transaction confirmations and payment updates.
Sending one-time passwords (OTPs) for account recovery and verification.
User-initiated conversations, which enable businesses to send free-form texts.
As mentioned above, businesses do not bear the costs of user messages but only those sent from their WhatsApp Business API accounts.
View category-wise conversation costsConversations are message threads between you and your customers. Conversations can last up to 24-hours and must be initiated by you (business-initiated) or your customers (user-initiated). Customers can initiate a conversation by sending you any type of message, but you can only initiate a conversation with a template message. There are four types of conversations. There are three business-initiated conversation categories.
For a business-initiated conversation, 24-hour window starts when the first template message from a business is delivered. For a business-initiated conversation, 24-hour window starts when a users messages and the you as a business responds to it. The message should be in the “delivered” status and not in the “sent” status.
If a conversation is initiated by a user through Facebook CTA's or Ads that click to WhatsApp they are termed as free entry point conversations.When a free entry point conversation is open, All the messages or templates sent within the three - day(72h), it is free of cost.,
RECOGNITION
200M+
Conversations powered
40M+
Chatbot-driven conversations
20K+
Global active users