Simple & Transparent pricing tailored for your growth

GROWTH

1,500

per month for 3 Users, billed quarterly

Up to 1,000 free Bot Conversations per month

Ideal for small teams to streamline their customer conversations on WhatsApp

Growth plan includes

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Unlimited User Conversations

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Initiate or reply to conversations initiated
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Shared Team Inbox with collaborative tools

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Team inbox with mentions, notes, assign, pinup to make your life easy.
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WhatsApp Broadcast

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Send customised message template to multiple contacts.
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Self Integration

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Integrate your official WhatsApp Number with available systems on your own.
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Basic Bot Builder

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Build your WhatsApp Chatbot within minutes with a no-code bot builder.

Additional User 500 per month

Support

FAQs
Videos
Blogs

Most Popular

SCALE

2,250

per month for 3 Users, billed quarterly

Up to 4,500 free Bot Conversations per month

Ideal for small teams to streamline their customer conversations on WhatsApp

All in Growth +

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WhatsApp Store

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Sell on WhatsApp by integrating your products and services from the Facebook catalog.
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Advanced Bot Builder

New

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No-code Bot Builder with async and conditional tools.
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Bot Connectors

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Connect your bot with a google sheet, Facebook, Zoho, and other systems.
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Assignment Rules

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Rule-based conversation assignment to team or individuals.
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Conversation Analytics

New

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No. of conversations sent/received, conversation status.

Additional User 750 per month

Support

FAQs
Videos
Blogs
Ticketing System

PRO

4,500

per month for 3 Users, billed quarterly

Up to 10,000 free Bot Conversations per month

Ideal for small teams to streamline their customer conversations on WhatsApp

All in Scale +

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Message Sequencing

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Sequence WhatsApp marketing campaigns based on specific rules and actions.
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Advanced Bot Integration

New

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Integrate your Bot with internal systems to provide a seamless experience to your customers.
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Advanced Reports & Analytics

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Detailed reports and dashboards for your business conversations.
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Custom roles & permissions

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Create and maintain custom roles for your team members.
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Customized Workflow

New

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Integrate with your system of records and build customised workflow.
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Free Green Tick Application

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Apply for a Green Tick Badge for your Official Business WhatsApp Number.

Additional User 1,500 per month

Support

FAQs
Videos
Blogs
Ticketing System
Email

1,000 WhatsApp Conversations free per month is applicable across all plans.

Add-Ons

Channel set-up

Standard - ₹ 3,000 payable one-time

User additions, WA Templates, Canned Responses, Contact Import, Custom Fields

Premium - ₹ 7,500 payable one-time

Everything in Standard plus: Profile configuration, Chatbot, Customer segmentation

Integrations / Plug-ins

shopify
Shopify Free

Gallabox WhatsApp Business App to share order updates via WhatsApp.

zoho
Zoho Free

Gallabox WhatsApp Business App to share order updates via WhatsApp.

Bot sessions top-up

₹ 500 for every additional 1,000 Bot sessions

Buy additional 1,000 bot-session packs and include them in your subscription cycle

WhatsApp Conversations cost

Cost of WhatsApp conversations are extra after the free limit

Business Initiated

₹ 0.48 per 24 hour conversation

User-Initiated

₹ 0.29 per 24 hour conversation

See pricing for other country costs.

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FAQ

Got questions? Perhaps these FAQs can help!

A conversation is defined as the messages sent within the 24-hour session window. A conversation or session starts when the first message from a business is delivered. There are two types of pricing based on the initiation of the conversation: a. Business-initiated conversation pricing b. User-initiated conversation pricing

A conversation or session starts when the first message from a business is delivered. The message should be in the "delivered" status and not in the "sent" status. When the business responds to a user-initiated message, then the 24hour window will start.

The business will get charged only when they respond to the user-initiated message. The charge will be for the first message sent by the business. This will then open the 24-hour window to exchange as many messages as needed by the business and user.

The business will be charged when a pre-approved template message is delivered to the user. The charge will be for the first message sent, this opens the 24-hour session window to exchange as many messages as needed by the business and user.

Once a 24-hour session window is opened by the business-initiated message or reply, unlimited messages can be exchanged by the business and user within the time period. The business will only be charged for the first message depending on whether it was user-initiated or business-initiated.

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