Simple & Transparent pricing tailored for your growth

GROWTH

₹ 1,500

per month for 3 Users, billed quarterly

Up to 1,000 free Bot Conversations per month

For small businesses looking to streamline customer conversations and accelerate sales growth

Additional User ₹ 500 per month

Support

FAQs
Videos
Blogs

Most Popular

SCALE

₹ 2,250

per month for 3 Users, billed quarterly

Up to 4,500 free Bot Conversations per month

For mid-size companies requiring multi-team workflows and integrations to create sales funnel

Additional User ₹ 750 per month

Support

FAQs
Videos
Blogs
Ticketing System

PRO

₹ 4,500

per month for 3 Users, billed quarterly

Up to 10,000 free Bot Conversations per month

For mid to large businesses who require advanced integrations and best-in-class conversation automation to generate pipeline

Additional User ₹ 1,500 per month

Support

FAQs
Videos
Blogs
Ticketing System
Email

Feature list

Chatbot

Bot Sessions

1,000

4,500

10,000

Send / Ask Module

Bot utilities

Delay, circular, conditions, set variables

Bot actions

Assign to agent

Assign to agent and team

Assign to agent, team and bot

Bot connectors

Google Sheet

All Available

Custom bot integration (API Call)

Message sequencing

coming soon...

Team Inbox

Assign conversations

Private notes

Mentions

Follow-up

Auto resolve

Work timings

Auto reply

Welcome message

Re-engagement message

Conversation report

Assignment rules

Assign to agent

Assign to agent and team

Assign to agent, team and bot

Override Assignment Rules

Message tracking

Bulk Actions

Resolve

Assign

Delete

Contact

Export

Additional Fields

Block contact

Integration

Shopify

WooCommerce

Facebook Leads

Zoho CRM

Pabbly

Google Sheets

Web Engage

RazorPay

Zapier

Custom Integration

API

Webhooks

Contact: created, updated, deleted, tag mapped Message: status

Contact: created, updated, deleted, tag mapped Message: status, incoming message

WhatsApp Store

No. of orders per month

NA

100

1000

Share Catalogs - single and multiple

NA

Catalog payment integration - coming soon

Update to Platform partner

Campaigns (Broadcast)

Broadcast Gallabox contact list

Broadcast Google Sheets

Broadcast through Excel

1,000 WhatsApp Conversations free per month is applicable across all plans.

Integrations / Plug-ins

shopify
Shopify Free

Gallabox WhatsApp Business App to share order updates via WhatsApp.

zoho
Zoho Free

Gallabox WhatsApp Business App to share order updates via WhatsApp.

Bot sessions top-up

$ 10 for every additional 1,000 Bot sessions

Buy additional 1,000 bot-session packs and include them in your subscription cycle

WhatsApp Conversations cost

Cost of WhatsApp conversations are extra after the free limit

Business Initiated

₹ 0.48 per 24 hour conversation

User-Initiated

₹ 0.29 per 24 hour conversation

See pricing for other country costs.

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FAQ

Got questions? Perhaps these FAQs can help!

A conversation is defined as the messages sent within the 24-hour session window. A conversation or session starts when the first message from a business is delivered. There are two types of pricing based on the initiation of the conversation: a. Business-initiated conversation pricing b. User-initiated conversation pricing

A conversation or session starts when the first message from a business is delivered. The message should be in the "delivered" status and not in the "sent" status. When the business responds to a user-initiated message, then the 24hour window will start.

The business will get charged only when they respond to the user-initiated message. The charge will be for the first message sent by the business. This will then open the 24-hour window to exchange as many messages as needed by the business and user.

The business will be charged when a pre-approved template message is delivered to the user. The charge will be for the first message sent, this opens the 24-hour session window to exchange as many messages as needed by the business and user.

Once a 24-hour session window is opened by the business-initiated message or reply, unlimited messages can be exchanged by the business and user within the time period. The business will only be charged for the first message depending on whether it was user-initiated or business-initiated.

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