How Bridge Retreats gave their marketing team full visibility over WhatsApp bookings and broadcast
Three UAE properties, one platform — and a marketing manager who can finally see the whole picture
Know more
Industry
Real estate
Use case
Lead capture
Lead Nuture
Automation
Lead conversion
Where real estate meets real-time engagement
Footprint Real Estate is an award-winning real estate company based in Dubai. But with a high reputation comes growth pains as they set out to revolutionize how they connect with potential property buyers and sellers at scale. They needed a solution that could capture and engage leads at their most responsive moments on WhatsApp.
Managing communication on basic WhatsApp wasn't sustainable
Before Gallabox, Footprint Real Estate faced several challenges:
- Individual team members managing separate WhatsApp accounts
- Frequent account suspensions disrupting communication
- Limited client engagement capabilities
- Inconsistent follow-up processes.
"Prior to implementing Gallabox, each team member managed client interactions manually through their individual WhatsApp accounts. This approach resulted in account suspensions and limited engagement with our clients," explains Avinash Babu, Assistant Digital Marketing Manager at Footprint Real Estate.
Why Gallabox became the clear choice
After exploring various tools and free trials, Footprint Real Estate chose Gallabox for several compelling reasons:
- Simple and intuitive user interface
- Unified platform for all communications
- Advanced sequencing capabilities
- Powerful bot functionality
- Effective Click-to-WhatsApp features.
Transforming real estate communication
Footprint Real Estate leveraged multiple Gallabox features to revolutionize their client engagement:
Strategic broadcast messaging
They implemented targeted broadcast campaigns to reach potential buyers and sellers with relevant property listings and market updates.
Automated engagement with chatbots
The team deployed smart chatbots to handle initial property inquiries, qualify leads, and provide instant information about listings.
Structured communication flows
The real estate firm created custom flows to nurture leads through the property-buying journey, ensuring consistent follow-up and engagement.
Click-to-WhatsApp for instant connections
They utilized Click-to-WhatsApp ads to convert social media interest into direct conversations, capturing leads at their peak interest.
The numbers tell a success story
The implementation of Gallabox brought remarkable improvements:
150% growth in first-time customer conversion
- Better lead qualification
- Faster response times
- More effective follow-ups.
100% increase in lead generation
- Expanded reach through WhatsApp campaigns
- Improved lead capture mechanisms
- Enhanced targeting capabilities.
100% growth in customer base
- Better customer engagement
- Streamlined communication
- Improved service delivery.
Building on success
With Gallabox as their WhatsApp Business API provider, Footprint Real Estate continues to:
- Generate and nurture quality leads
- Streamline property showcasing
- Improve customer retention
- Boost cross-selling opportunities
- Automate support processes
- Close deals more efficiently
Footprint Real Estate has transformed not just their client communication but their entire approach to real estate marketing through effective use of Gallabox's WhatsApp Business automation.
Gallabox stood out for its simplicity and ease of use. Its intuitive user interface and the ability to manage everything seamlessly from a single platform made it the ideal solution.
Avinash Babu
Assistant Digital Marketing Manager, Footprint Real Estate
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Gallabox provides innovative features that streamline our WhatsApp follow-ups, including sequencing, bots, and Click-to-WhatsApp (CTWA) capabilities—all of which have proven highly effective in our testing.
Avinash Babu
Assistant Digital Marketing Manager, Footprint Real Estate
Managing communication on basic WhatsApp wasn't sustainable
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How Bridge Retreats gave their marketing team full visibility over WhatsApp bookings and broadcast
Three UAE properties, one platform — and a marketing manager who can finally see the whole picture
Know more
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