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Industry
Healthcare
Use case
Lead capture
Automation
Lead conversion
VCare, India’s leading Hair & Skin Clinic, offers a wide range of latest solutions for all hair and skin problems. We take care of everything ranging from diagnosis and treatment for all hair & skin related issues.
Challenge: Difficulty in customer service and irrelevant lead generation
- Before adopting the solution provided by Gallabox, the way our team interacted with our customers was never seamless.
- Most of the leads that we generated from multiple sources ended up being irrelevant for our business. i.e. , we received a lot of junk leads.
- Our conversion rate from Facebook was not as expected.
Solution Provided: Using Gallabox, we were able to increase our lead generation and conversion rates.
- The automation service in Gallabox has helped us significantly. It helps us interact with customers at a faster pace which in turn helps in lead generation.
- Apart from automation, the best feature of Gallabox is the Broadcasting feature. It helps us reach out to people who are yet to be converted as a customer.
- In addition to that, Gallabox aids in generating a soft copy of the customer’s invoice through API.
Impact Created by Gallabox:
- After adopting Gallabox, we could now interact with our customers quickly and efficiently.
- We also find that our business is generating more relevant leads.
- Our conversation rate for Facebook has increased by nearly 15%
After using Gallabox, the conversion rate for Facebook has increased by nearly 15%.
J. Vimalnath
Assistant Manager of Digital Marketing, VCare
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Our favorite feature in Gallabox is its Automation service. It aids in interacting with our customers at a faster pace. This, in turn, increases our lead generation.
J. Vimalnath
Assistant Manager of Digital Marketing, VCare
Managing communication on basic WhatsApp wasn't sustainable
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Medon Pharmacy is a multi-branch UAE pharmacy chain that has grown from a single neighbourhood store in 2012 to more than 62 branches across all seven emirates.
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How Medon Pharmacy improved customer satisfaction 70% with Gallabox
Medon Pharmacy is a multi-branch UAE pharmacy chain that has grown from a single neighbourhood store in 2012 to more than 62 branches across all seven emirates.
Know more
Hear from the power users of Gallabox
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Gallabox helped us turn customer conversations into a more scalable, connected, and measurable growth channel. With automation and HubSpot integration, we now engage prospects faster and nurture leads more consistently. Resolving 90% of customer queries through the chatbot has helped our sales team focus on high-value opportunities.
Amal Jood
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40%
Estimated impact on business growth
90%
Customer query resolution through chatbot
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Gallabox has transformed the way we interact with our prospects and customers. From capturing leads to using tailored solutions to engage with users to qualifying leads using advanced chatbot capabilities to even managing travel bookings on WhatsApp, Gallabox's platform has helped us boost our business growth and team productivity tremendously.
Hari Ganapathy
Co-founder and CEO of Pickyourtrail
77%
Increase in lead generation
70%
Business growth impact
40%
Higher team productivity
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Gallabox helped us scale patient communication across global markets without compromising responsiveness. With automated WhatsApp workflows and instant replies, we grew patient leads by 40%, qualified enquiries faster, reduced response delays, and created a smoother experience for both patients and consultants.
Mohammed Maroof
Digital Marketing Manager, BlueMagic Group International
40%
Increase in lead generation
70%
Growth in customer satisfaction
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Growth in employee productivity
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With Gallabox, we moved from slow forms and scattered follow-ups to direct WhatsApp conversations managed from one shared inbox. Using WhatsApp broadcasts and the website widget, our team re-engaged high-intent student leads faster and increased conversions by 39%.
Ilaya Bharathi
Founder & CEO, GoIreland
43%
Improvement in Campaign Performance
53%
Increase in Customer Satisfaction Rate
Read story
Hear from the power users of Gallabox
Read all custmer stories
Gallabox helped us turn customer conversations into a more scalable, connected, and measurable growth channel. With automation and HubSpot integration, we now engage prospects faster and nurture leads more consistently. Resolving 90% of customer queries through the chatbot has helped our sales team focus on high-value opportunities.
Amal Jood
Senior Marketing Automation Specialist, Sotheby's Realty
40%
Estimated impact on business growth
90%
Customer query resolution through chatbot
Read story
Gallabox streamlined communication, improved customer service, and increased productivity by 30%. It integrates with CRM, tracks customer interactions, and is user-friendly. If you're looking for a way to improve your productivity and customer service, I highly recommend Gallabox.
Hazim Nazir
Quality and Audit Officer, QIC
31%
Increase in team productivity
102%
Growth in lead generation
2X
Improvement in CSAT ratings
Read story
Gallabox helped us scale patient communication across global markets without compromising responsiveness. With automated WhatsApp workflows and instant replies, we grew patient leads by 40%, qualified enquiries faster, reduced response delays, and created a smoother experience for both patients and consultants.
Mohammed Maroof
Digital Marketing Manager, BlueMagic Group International
40%
Increase in lead generation
70%
Growth in customer satisfaction
30%
Growth in employee productivity
Read story
With Gallabox, we moved from slow forms and scattered follow-ups to direct WhatsApp conversations managed from one shared inbox. Using WhatsApp broadcasts and the website widget, our team re-engaged high-intent student leads faster and increased conversions by 39%.
Khalid Anabtawi
Digital and Social Media Manager, Mall of Qatar
97.7%
Query resolution rate
89.8%
Bot interaction continuity
46.9%
Increase in visitor acquisition
Read story
See how we help our customers
Read all custmer stories
Gallabox helped us turn customer conversations into a more scalable, connected, and measurable growth channel. With automation and HubSpot integration, we now engage prospects faster and nurture leads more consistently. Resolving 90% of customer queries through the chatbot has helped our sales team focus on high-value opportunities.
Amal Jood
Senior Marketing Automation Specialist, Sotheby's Realty
40%
Estimated impact on business growth
90%
Customer query resolution through chatbot
Read story
Gallabox has transformed the way we interact with our prospects and customers. From capturing leads to using tailored solutions to engage with users to qualifying leads using advanced chatbot capabilities to even managing travel bookings on WhatsApp, Gallabox's platform has helped us boost our business growth and team productivity tremendously.
Hari Ganapathy
Co-founder and CEO of Pickyourtrail
77%
Increase in lead generation
70%
Business growth impact
40%
Higher team productivity
Read story
Gallabox helped us scale patient communication across global markets without compromising responsiveness. With automated WhatsApp workflows and instant replies, we grew patient leads by 40%, qualified enquiries faster, reduced response delays, and created a smoother experience for both patients and consultants.
Mohammed Maroof
Digital Marketing Manager, BlueMagic Group International
40%
Increase in lead generation
70%
Growth in customer satisfaction
30%
Growth in employee productivity
Read story
With Gallabox, we moved from slow forms and scattered follow-ups to direct WhatsApp conversations managed from one shared inbox. Using WhatsApp broadcasts and the website widget, our team re-engaged high-intent student leads faster and increased conversions by 39%.
Ilaya Bharathi
Founder & CEO, GoIreland
43%
Improvement in Campaign Performance
53%
Increase in Customer Satisfaction Rate
Read story
2B+
conversations handled
800M+
messages automated
180M+
business outcomes generated
Move beyond messaging tools.
Build the layer that turns conversations into revenue.
