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How 1729 Acharya Academy achieved 75% growth and 90% parent satisfaction with Gallabox

Stop losing leads to slow responses and missed follow-ups. Deploy AI agents on multiple channels that capture, qualify and move leads toward more bookings.

75%

overall business growth

90%

higher parent satisfaction

60%

increase in lead generation

Industry

Education

Use case

Lead Nuture

Lead capture

Automation

Features used

Click-to-WhatsApp adsWhatsApp BroadcastShared team inbox

Founded in 2017 by Dnyaneshwar Mutkule (COEP engineer), 1729 Acharya Academy is revolutionizing competitive exam coaching across Tier 2/3 cities. With branches in Baramati, Wakad, Rahatani, Indapur and Chh. Sambhaji Nagar, the institute specializes in NEET, IIT-JEE, MHT-CET and Foundation courses (8th-12th). Their mission: bridge educational gaps through AI-powered doubt-solving, top-tier IIT/IIM faculty, and personalized mentorship for 5,000+ students.

The institute integrates AI-powered tools, video content, and smart assessments to provide future-ready education while focusing on personalized academic support.

The challenge: Fragmented communication in a high-stakes industry

For an academy built on "personalized mentorship," fragmented parent communication threatened their core promise. As representative Nilesh Bankar explains: "Sending messages in bulk in a personalized way was difficult." This manifested as:

  • Individual team members managing separate WhatsApp accounts
  • Frequent account suspensions disrupting communication
  • Limited client engagement capabilities
  • Inconsistent follow-up processes.

The disconnect was critical: In competitive exam coaching, delayed communication could mean missed college admissions.

The solution: Gallabox’s unified WhatsApp automation

To solve these challenges, 1729 Acharya Academy implemented Gallabox’s WhatsApp Business API. The system addressed their unique needs through:

Hyper-Personalized Broadcasts

  • Automated rank cards, mock test results, and scholarship alerts sent to 5,000+ parents with student-specific details.
  • Example: Instant NEET rank updates with personalized improvement tips from faculty.

Click-to-WhatsApp Ads for Admissions

  • Facebook ads for new batches directed parents to WhatsApp chats, cutting form-filling by prospects by 70%.

Centralized Academic Support

  • Shared Inbox routed fee payment queries, rescheduling requests, and doubt-solving sessions to dedicated tutors.

Database Integration

  • Synced test schedules with Gallabox to auto-send reminders before critical JEE/MHT-CET mocks.

Quantifiable growth across education metrics

Within 6 months, Gallabox drove measurable results:

  • 75% business growth through efficient scaling across 5 branches
  • 90% higher parent satisfaction from real-time rank updates and 24/7 query resolution
  • 80% staff productivity boost as tutors reclaimed 15+ weekly hours for teaching
  • 60% more qualified leads via targeted Click-to-WhatsApp campaigns

Looking ahead

As Acharya Academy expands its hybrid learning programs nationwide, Gallabox will remain pivotal. Plans include:

  • AI-driven parent feedback surveys after major exams
  • Chatbots for 24/7 JEE/NEET admission queries
  • Real-time Olympiad result broadcasts
  • Automated scholarship renewal reminders

By embedding Gallabox into their communication DNA, 1729 Acharya Academy is future-proofing its growth while delivering on its promise of personalized education at scale.

Sending messages in bulk in a personalized way was difficult.
Nilesh Bankar
1729 Acharya Academy

Boost productivity—save 10+ hours weekly with WhatsApp chatbots

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We looked at Wati, but as an Indian company, Gallabox offered better human support, competitive pricing, and an easy-to-use portal.
Nilesh Bankar
1729 Acharya Academy
Managing communication on basic WhatsApp wasn't sustainable

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