Shyam Krishnan S

5 posts
Seven Ways Chatbots Can Revolutionise The Educational Sector
whatsapp chatbot

Seven Ways Chatbots Can Revolutionise The Educational Sector

COVID-19 has drastically altered the educational trajectory of students for the foreseeable future. With the pandemic, schools and colleges across India had to cut down on physical classrooms and move to online teaching and learning platforms. Since the pandemic forced educational institutions in India to  halt in-person classes, a large number of students and teachers have taken to online and digital platforms to continue their education. The number of students seeking online learning opportuni

How WhatsApp Chatbots Can Improve Your Bank’s Customer Service
whatsapp chatbot

How WhatsApp Chatbots Can Improve Your Bank’s Customer Service

In today’s society, technology has become an intricate part of our daily lives. When it comes to India, digital technology is fast becoming a critical component. The Digital India plan, which champion’s the shift towards digital business solutions, has started to produce excellent results to encourage digital transformation in India. India is using several authorities like COMMON SERVICES CENTRE (CSC) & DEPARTMENT OF FINANCE SERVICES to improve the digital literacy rates of the rural and urban p

Collaborate with Teams: Gallabox's Shared Inbox for WhatsApp Business
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Collaborate with Teams: Gallabox's Shared Inbox for WhatsApp Business

Are you confused about how a WhatsApp Business API can benefit your business? Well, you've come to the right place. Gallabox is a collaborative conversational tool that empowers businesses' world around, to better their internal and external communication. Their user-friendly account features help businesses automate their WhatsApp Business APIs. In this article, we will be discussing how Gallabox's Shared Team Inbox - one amongst the many other top-notch features can help you multiply your busi

How Gallabox’s Multi-Agent WhatsApp Workspace benefits Remote-Working Organizations
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How Gallabox’s Multi-Agent WhatsApp Workspace benefits Remote-Working Organizations

Successful organizations understand the importance of having excellent customer engagement and support. While there are different ways that organizations can engage with the customers, WhatsApp Business has become one of the most prominent ones in recent times. One of the main reasons that organizations have started to use WhatsApp as one of their primary modes of customer communication and engagement is because of the platform’s uber-popularity and versatility. While WhatsApp Business [https://

Why WhatsApp is one of the best helpdesk channels?
WhatsApp

Why WhatsApp is one of the best helpdesk channels?

In the aftermath of COVID-19, most of the business sectors have started to use omnichannel services [https://gallabox.com/?utm_source=blog&utm_medium=WhyWhatsAppisoneofthebesthelpdeskchannels] that blend offline and online service channels. While this is highly beneficial for sales and marketing, delivering quality customer support becomes a tougher task. In today’s competitive business environment, customers hold all the power. If customers have an issue, businesses must ensure to take all th

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