whatsapp business api

A collection of 8 posts

WhatsApp as a Customer Service channel
WhatsApp

WhatsApp as a Customer Service channel

WhatsApp, the global chat platform, has around two billion worldwide users and has a substantial presence in all major countries across the world. So, there is no doubt that the platform has become an integral way of communicating in today’s world. This is one of the reasons that WhatsApp for Business, the company’s business platform, has become popular among business owners. With its popularity and convenience, WhatsApp becomes an excellent platform for lead generation and management. And, it a

WhatsApp’s Shared Inbox and its Uses
WhatsApp

WhatsApp’s Shared Inbox and its Uses

A business that does not manage their customer conversations efficiently will not be able to find success. Managing customer conversations and understanding the journeys of customers has become a challenge for businesses in this digital age. This is because businesses have access to a large customer pool and hence, need to handle a large number of customers from different platforms. Therefore businesses need to look for ways to manage customer conversations efficiently. In this article, we will

WhatsApp Business is an asset for your Real Estate firm
WhatsApp

WhatsApp Business is an asset for your Real Estate firm

It has become evident that the real estate business is having a hard time due to the COVID pandemic. With majority of customer engagements moving online, real estate agents and firms had to change much of their existing processes to thrive. This means adopting digital tools to enhance their sales and customer service. Since the real estate process involves constant engagement through calls and chats, real estate firms need to find a tool that can help them handle the constant customer interactio

Wealth Advisors need to use WhatsApp Business
WhatsApp

Wealth Advisors need to use WhatsApp Business

Digital transformation has become a major movement in the recent past, and businesses from many sectors are making the move. We have seen that businesses in the wealth management sector has been gradually adopting digital tools in the recent past. It is no secret that wealth management businesses can improve their customer service and marketing initiatives with the help of digital tools. And there seems to be one platform that is head and shoulders above the rest. We can clearly see that WhatsAp

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All you need to know about WhatsApp Business API
WhatsApp

All you need to know about WhatsApp Business API

If you are an emerging digital business that is looking to improve your customer relations [https://gallabox.com/], you might have heard about WhatsApp’s Business API. If you have landed in this article, chances are you want to learn about the platform before trying it out. So, to help you and innumerous other businesses, we will look to an in-depth exploration of WhatsApp Business API in this blog post. For starters, it is important to understand that WhatsApp’s business section has two major a

Setting Up your WhatsApp Shopping Portal
WhatsApp business

Setting Up your WhatsApp Shopping Portal

In the current time, small businesses need to use all the available sales and marketing avenues to ensure success in the market. One of the fastest growing platforms that businesses can choose is WhatsApp. The messaging platform has rolled out several features that can aid the e-commerce and retail capabilities of its business users. Therefore, businesses need to look at WhatsApp as something more than a messaging platform. By using the platform, retailers can easily capture customer attention a

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WhatsApp Business – Session vs Template Messages explained
WhatsApp business

WhatsApp Business – Session vs Template Messages explained

With its increasing popularity and versatility, WhatsApp Business has become a mainstay in today’s market. Both the compact WhatsApp Business app and its big brother, the WhatsApp Business API, provide superior benefits to businesses across market sectors. Business owners who are new to the API tool might not know that unlike WhatsApp Business, WhatsApp Business API only allows two types of messages: Session Messages and Template Messages. When businesses understand both these message types, the

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Mistakes to avoid while using WhatsApp Business
WhatsApp business

Mistakes to avoid while using WhatsApp Business

Ever since its launch, WhatsApp Business [https://gallabox.com/whatsapp] has become an essential tool for small and medium businesses across the globe. As the fastest platform to reach over 1 billion users, it is embraced by businesses and marketers all over the world. One of the main reasons that businesses love WhatsApp Business is the fact that it allows owners to build a strong business and communication platform without any registration or paywalls. With WhatsApp Business, businesses can sh

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