Grow your business with Gallabox

AI Banking Chatbots To Streamline Customer Support

Convey Complex Policies And Procedures, Answer Repetitive Questions Quickly And Offer 24x7 Customer Support Via A Secure Banking WhatsApp Chatbot.

Trusted By Financial Institutions And 500+ Businesses

Benefits Of Using
Banking Chatbots

30% Increase In Document Collection

65% Of Users Prefer Online Query Resolutions

50% Reduction In Manual Agent Effort

How Banking Chatbots Are Changing The Financial Industry

Personalised Insights & Financial Advice

24x7 Customer Support

Secure Payments with Integration Partners

Send Upcoming Payment Reminders

How Chatbots Can Improve Customer Service In Banks

Answer Fund Related Queries 24x7

Help your customers to make transactions, buy or renew funds, and even answer frequently asked queries with support chatbots.

Broadcast Via WhatsApp Banking Bots to Targeted Customer Segments

Create advanced customer segments through tagging/labelling of contacts via Gallabox tool to broadcast customer-specific services and products.


We help businesses grow at scale

Works like a miracle for sites built on WooCommerce

Gallabox integrates like a sock with Shopify and WooCommerce. Thanks to this, the chatbot fetches relevant information from the systems and shares it via the bot which helps customers to finish the purchasing process directly in the bot. For businesses like ours, this is like a miracle! The bot has become like a STAR team member - handles sales, as well as customer support to a large extent, therefore it allows us to focus on other aspects of the business.


Vice President of Sales


Great tool if you want to pull info from your CRM and talk to your customers on WhatsApp

Gallabox offers an easy-to-build WhatsApp bot with which I can engage better with incoming prospects and grow conversions, and manage conversations with existing customers better. Their mobile apps enable my team members to work from anywhere. I have a vast base of prospects and customers; I use their Broadcast feature to send offers - and keep track of my campaigns. This is a pretty cool feature. Also, I was pleasantly surprised that the onboarding was done far sooner. .

Jaydeep P


Awesome support team if you need help

Gallabox is a very simple, easy to use product and does not need you to know how to write code. It easily integrates with other business software you use. Building the chatbot flow is pretty straightforward and it is fairly easy to deploy too. All customer conversations can be routed through the Bot and then can be assigned to team-members automatically - which my team loves, because they would have had to respond to each and every customer conversation and this used to take up a lot of time and effort. Most importantly, the Gallabox Customer Success team is very responsive and ready to help if we have any questions.

Prakash G


Easy to use customer communication platform!

Full blown CRM with end to end customer interaction. Easy to setup within 48 hrs. Very useful for small and medium enterprises as the pricing is economical based on team size.Simple platform where you can customise/ deploy bots without any coding experience - simple drag and drop interface. Very motivated team, always ears to customer feedback, they even implemented few features based on our request. Can be used across multiple platforms, web and mobile apps on Android and iOS so anyone can work from anywhere.

Rajaram R


Gallabox is the platform which is one of the best tools to use whatsapp API services

I like the Shared Team Inbox feature. The customer success team of Gallabox also provide us with very quick response. It is a very light to use software, our team members were able to quickly grab the functionality and usage of the product without any training. It was very helpful in assisting our customers queries faster which resulted in superior customer experience.

Mamta J



Gallabox is our official chat partner. Their simple & elegant Automated Chat Response System made our business more easy & hassle free. We are Happy to use Gallabox, as all our business needs where fulfilled under one roof. Thank you Gallabox Team for your extended support.


Managing Director


Must have tool for your e-commerce business, not only helps nurture your potential clients but also, helps reduce RTO by sending instant updates to customers. so far 101% satisfied by tool.


Kabir Innovations Sattvic Store


Gallabox is superb CRM software. Their features - Canned responses and Chatbot are simply awesome and highly beneficial for us

We are very pleased with their customer support agents, they are friendly and helped when we needed them. Overall a superb tool!

Sreedhu Nidheeah

HR Operations


Chatbots in Banking: FAQs

Banking chatbots are often used by banks to provide customers with information about their accounts and services, such as the status of their account balance or the amount they owe on their credit card. Banks also use banking chatbots to provide customer service and help customers solve problems.

The short answer is: yes, but not always. Chatbots have been around for a while now, and there are quite a few that are available to customers. Most of them are used on websites or in apps, with the goal of making it easier for customers to get in touch with customer service representatives.

Here are some chatbots based on the users: Financial Chatbot for Banks, Chatbot for FinTech Companies, Chatbot for Investment Bankers, Chatbot for Wealth Managers and Advisors, Chatbot for Insurance Agents. Some more chatbots based on use-cases here: Customer support chatbot, Credit agent chatbot, Budgeting chatbot, Investment and financial bot, Lead generation bot.