
70%
improvement in lead generation
70%
increase in employee productivity
70%
growth in first-time customer conversion rates
Category
Technology & Education Solutions
Features Used
BroadcastKONZE is a technology-driven company that provides digital solutions to simplify business operations for education, immigration, and consulting enterprises. With a strong focus on delivering efficiency and scalability, KONZE helps its clients leverage technology to streamline workflows and enhance productivity.
As the business expanded, the team at KONZE began exploring new ways to reach prospective clients faster and engage them effectively through conversational channels like WhatsApp — a platform that most of their audience preferred for business communication.
Unlike many organizations that struggle with fragmented systems or slow response times, KONZE's challenge wasn't rooted in operational inefficiencies. The company already had a structured communication setup in place.
However, the team recognized an opportunity to optimize its lead generation process and ensure a more personalized, scalable, and instant way to connect with potential customers. KONZE wanted to move beyond traditional outreach methods and tap into WhatsApp's growing potential for business communication.
This shift wasn't driven by fixing problems but by adopting smarter tools to scale faster.
Before discovering Gallabox, KONZE experimented with WATI, a well-known WhatsApp API provider. While the tool performed basic messaging functions, the team found it restrictive in terms of usability and flexibility.
Some of the limitations included:
Complex interface:
Limited scalability:
Inconsistent support:
These gaps prompted KONZE to explore an alternative that could deliver simplicity without sacrificing capability.
Gallabox immediately stood out for its ease of use. The platform's intuitive interface meant that the KONZE team could launch campaigns, send broadcasts, and monitor performance — all without technical barriers or long onboarding cycles.
The deciding factors included:
User-friendly experience:
Streamlined communication:
Responsive support team:
By choosing Gallabox, KONZE not only simplified its outreach process but also unlocked the ability to generate leads more effectively and consistently.
KONZE implemented Gallabox with a clear focus on improving its lead generation workflow. The goals were to:
Generate new leads efficiently through automated WhatsApp campaigns.
Maintain consistent communication with prospects and clients.
Increase productivity by reducing time spent on manual follow-ups.
The adoption of Gallabox had a measurable impact on KONZE's business metrics:
70% improvement in lead generation, achieved through consistent broadcast campaigns and instant customer engagement.
70% increase in employee productivity, as the platform reduced manual workload and improved coordination.
70% growth in first-time customer conversion rates, driven by faster and more personalized communication.
Overall, Gallabox played a significant role in helping KONZE scale communication and sales efficiency — empowering the team to manage outreach, engagement, and conversion seamlessly within a single platform.
KONZE's story is proof that technology-led organizations can still find room for transformation when they embrace the right tools. By using Gallabox, KONZE has made its customer communication smarter, faster, and more scalable, achieving measurable improvements across productivity, lead generation, and conversion.
For a company built on innovation, Gallabox became the perfect partner to extend that innovation to customer engagement, turning simple broadcasts into meaningful business conversations that drive growth.

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