How Yaticorp achieved 100% business growth by transforming their communication with Gallabox

Founded in 2019 and based in Bangalore, Yaticorp India Private Limited positions itself as creators of the world's first AI card. As a young enterprise specializing in IT consulting, AI awareness, automation, and technology solutions, Yaticorp serves businesses across various sectors with everything from small thin clients to large-scale virtualized multi-location servers.

Their technology-agnostic approach helps enterprises solve problems at different phases of their business journey.

As Yatheesha K S, CEO of Yaticorp, explains, their previous WhatsApp Business API provider created more problems than it solved. "Our earlier service provider did not meet our expectations. There was minimal support from their team, and the platform offered very limited features."

The impact was crippling for a tech company trying to scale. Constant delays in resolving issues, lack of flexibility in the system, and a support team that was virtually absent meant Yaticorp couldn't deliver the responsive service their clients expected. For a company building AI solutions and managing critical IT infrastructure, having communication tools that worked as poorly as their previous provider's was unacceptable.

Before finding Gallabox, Yaticorp's journey through different solutions tells a story of escalating frustration. Initially, they handled everything manually – lead generation, customer engagement, and even payment collection through bank transfers. "It was time-consuming, inconsistent, and difficult to scale," Yatheesha recalls.

Their attempt to modernize with Tata Tele Business Services didn’t make things any better. After a month of minimal response from the support team and discovering the platform's severe limitations, they knew they needed something better. The process remained inefficient and actively limited their ability to grow.

Yaticorp evaluated multiple providers including Tata Tele Business Services, Interakt, and Wati. Each fell short in critical areas – either lacking features, offering poor support, or failing to align with their business requirements.

Gallabox stood out for several compelling reasons. "Excellent Support Team – Quick, responsive, and solution-oriented assistance whenever needed," Yatheesha emphasizes. But it wasn't just about support. The advanced automation capabilities, seamless payment integration, centralized communication system, detailed analytics, cost-effectiveness, and customizable workflows all aligned perfectly with Yaticorp's needs.

Yaticorp came to Gallabox with eight specific goals: generate leads, nurture leads, streamline customer communication, retain existing customers, close deals, increase cross-sell and upsell opportunities, improve team productivity, and automate customer support. They deployed every major Gallabox feature:

When asked about Gallabox's impact on business growth, Yatheesha reports a 100% increase in business growth. This complete transformation shows in every metric:

For a company helping others implement modern technology, having a state-of-the-art WhatsApp Business API tool became a bare-necessity. The 100% business growth reflects how fixing this fundamental disconnect unleashed their true potential.

With payment collection automated, the finance team saves countless hours previously spent on manual reconciliation. The detailed analytics help identify which AI solutions resonate most with different market segments. The customizable workflows ensure that whether someone needs a simple IT consultation or a complex multi-location server setup, they receive appropriate guidance throughout their journey.

As Yaticorp continues developing innovative solutions like their AI card and expanding their IT infrastructure services, Gallabox provides the communication backbone needed for sustainable growth.