WhatsApp Business is currently one of the major players in the business communication space. With access to over 2 million users worldwide, businesses have started to use WhatsApp business to communic

It has become evident that the real estate business is having a hard time due to the COVID pandemic. With majority of customer engagements moving online, real estate agents and firms had to change muc

Shopify has become one of the largest e-commerce platforms in the world. With its global reach and popularity, the platform has been constantly sought out by emerging businesses that are looking to im

Digital commerce is the future of retailing and the world has started moving towards digital retail due to the pandemic. As digital retailers continue to grow, the competition in the market has sharpl

It is no secret that the current business environment is highly competitive, and businesses need to do more to earn a customer's trust. Most of today's customers expect businesses to hold their hands

Digital transformation has become a major movement in the recent past, and businesses from many sectors are making the move. We have seen that businesses in the wealth management sector has been gradu

2020 was a challenging year for retail businesses across the globe. With the pandemic and the lockdowns, many retail businesses struggled to maintain their customer base. Now that 2021 has started and

We cannot deny the fact that 2020 was a major hit for many retailers. It is estimated that there is nearly 20% drop in retail sales due to the pandemic. Companies looking to revive their revenue figur

With offline interactions at an all-time low, digital transformation has become the need of the hour. A growing number of sectors have started moving towards a digital service space, and the Real Esta

The D2C market has seen a revival in the current age, especially during the COVID pandemic. Direct-to-consumer (D2C) companies that directly sell their goods/services to their clients has significantl

Today's e-commerce market is a highly competitive environment where small and large businesses compete for the attention of the consumers. Since time has become an important commodity, most businesses

The world is communicating through text, is your business doing so? In the last five years, texting has gradually overtaken calling as the primary mode of communication. With the growing number of ins

No matter where you are from, you would have definitely heard about WhatsApp, the ubiquitous messaging app. With nearly 1.7 billion users worldwide, it has become the preferred messaging platform for

Long-term meaningful relationships are the heartbeat of a business. No matter what scale or sector your business falls under, customer relationship is going to be your strongest source of revenue. Sin

Converting prospective customers can be a difficult task in any market, and it has become near impossible due to the pandemic. Are you tired of not getting sales even when your site has numerous visit

Customer relations is the key for a business' success. This is especially true for a small business. And the best way to increase your customer relations is using a CRM (Customer Relationship Manageme

The concept of chatting rose to an extraordinary level with the introduction of WhatsApp. Today, it has gained access to mostly everyone in the world from a teenager to retired parents. After this suc

Small and Medium Businesses (SMBs) make up the backbone of an economy. In India, the SMB sector is considered a crucial sector given its ability to provide jobs. And this sector was one of the worst-h