Gallabox

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Take orders and book tables using the WhatsApp Business Solution for restaurants

Your phone won’t stop ringing — customers asking for today’s special, a table for four, or if you deliver. Meanwhile, half your reservations ghost you, and your staff is drowning in repetitive questions. WhatsApp automation solves it all.

FOOD AND BEVERAGE

TRUSTED BY 10,000+ BUSINESSES

pickyourtrail
Tata1mg
thrillophilia
biotique
footprint
QIC
shiprocket
vakil-search

The WhatsApp Business tool for restaurants & food businesses

A solution that fixes orders, bookings, and customer chaos.

Order and delivery management hub

Track, confirm, deliver — all in one place.

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  • Monitor all orders (dine-in, take-away, catering) in a single dashboard.
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  • Assign orders to kitchen/ delivery teams and track fulfillment times.
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  • Auto-send delivery status updates: “Prepping your order!” → “10 mins away!”
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  • Sync with delivery apps (Zomato/Swiggy) to cut missed orders.
  • Order and delivery management hub

    AI chatbots for instant support

    Introducing your 24/7 virtual assistant. 

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  • Resolve FAQs: “What’s your specialty?” “What’s the catch of the day?”
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  • Auto-confirm orders, collect delivery addresses, and nudge payments.
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  • Send feedback requests after delivery: “Rate your meal!”
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  • Handle returns: “Issue with your order? Tap to start a return.”
  • AI chatbots for instant support

    Click-to-order-WhatsApp Ads

    Turn hungry scrollers into paying customers.

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  • Add an “Order Now” button to your Instagram and Facebook ads to let customers start chatting with you directly on WhatsApp.
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  • Auto-send menus or promo codes when they message.
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  • Follow-up abandoned carts: “Your cart is getting cold! Complete checkout for 15% off.”
  • Click-to-order-WhatsApp Ads

    Smart CRM sync for smarter sales

    Connect WhatsApp to your kitchen’s workflow

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  • Sync orders with POS systems to avoid manual entry.
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  • Auto-tag customers: “Regular” → “Loves Biryani” → “Prefers COD”.
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  • Send payment reminders: “Prepay now & skip delivery fees!”
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  • Triggered automated reorder nudges: “Stock up! Your favorite coffee is back.”
  • Smart CRM sync for smarter sales

    Key benefits of integrating Gallabox into your tech stack

    Enhanced customer engagement

    Enhanced customer engagement

    Automate order confirmations, FAQs, and feedback collection in real time — saving up to 90% in hiring costs.

    Automated responses

    Automated responses

    Leverage smart chatbots to provide immediate resolution, qualify leads on the spot and drive business outcomes.

    Centralized communication

    Centralized communication

    Send tailored promotions, updates, or reminders to segmented audiences from a single, intuitive dashboard.

    Cost-effective scalability

    Cost-effective scalability

    You can launch WhatsApp campaigns in just a few minutes using Gallabox’s intuitive features.

    Seamless CRM integration

    Seamless CRM integration

    Sync WhatsApp data with your existing CRM and other marketing automation tools for seamless workflows.

    Real-time data and analytics

    Real-time data and analytics

    Monitor live engagement and conversion metrics, such as open rates, response times, and conversions, to refine strategies.

    Multi-use collaboration

    Multi-use collaboration

    Assign roles (sales, support, marketing) with granular permissions, ensuring teams work cohesively.

    Built-in compliance guardrails

    Built-in compliance guardrails

    Adhere to WhatsApp’s business policies and data regulations (GDPR, etc.) to avoid penalties and protect customer trust.

    Why must restaurants use WhatsApp Business API?

    Fill tables faster

    Fill tables faster

    Stop waiting for customers to find you — bring your menu to their phones.

    First bite to frequent visits

    First bite to frequent visits

    Keep them coming back with personalized love, not generic spam.

    Serve smiles, not just meals

    Serve smiles, not just meals

    Turn ‘Where’s my order?’ panic into ‘Wow, that was quick!’ smiles.

    Customer stories

    Maximizing Conversions and Streamlining Support: Hugg's Transformation with Gallabox

    FOOD & BEVERAGE

    Maximizing Conversions and Streamlining Support: Hugg's Transformation with Gallabox

    Read the story

    Connect your favorite tools. In a few clicks.

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    razorpay
    shopify
    hubspot.png
    zapier
    zoho2
    leadsquare
    facebook
    woocommerce
    kylas
    shiprocket
    googlesheets
    cashfree
    payu
    webengage
    pipedrive

    RECOGNITION

    Highly rated
    by industry leaders
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    Growth in number of orders

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    200M+

    Conversations powered

    40M+

    Chatbot-driven conversations

    20K+

    Global active users

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