Try Gallabox for free. No credit card required. Get 500 AI credits to test on real conversations.
For small teams getting started, capture and respond to inbound leads across WhatsApp, Instagram and web.
per month, billed annually
Channel Access
3 users (hard cap)
500 AI credits per month
What's included
For growing teams, use AI to qualify leads and automate follow-ups across channels to convert more leads.
per month, billed annually
Channel Access
6 user accounts;
₹1,200
$18
AED 60
per extra user / month
2,000 AI credits per month
Everything in Basic, plus:
For revenue teams, personalize AI agents to run full-funnel automation to build pipeline and drive higher conversions.
per month, billed annually
Channel Access
10 user accounts;
₹1,500
$24
AED 80
per extra user / month
8,000 AI credits per month
Everything in Essential, plus:
For large teams, deploy advanced AI agents with custom workflows, integrations and secure infrastructure with priority support.
annual contract; 2-year option available
Channel Access
What's included
For small teams getting started, capture and respond to inbound leads across WhatsApp, Instagram and web.
per month, billed annually
Channel Access
3 users (hard cap)
500 AI credits per month
What's included
For growing teams, use AI to qualify leads and automate follow-ups across channels to convert more leads.
per month, billed annually
Channel Access
6 user accounts;
₹1,200
$18
AED 60
per extra user / month
2,000 AI credits per month
Everything in Basic, plus:
For revenue teams, personalize AI agents to run full-funnel automation to build pipeline and drive higher conversions.
per month, billed annually
Channel Access
10 user accounts;
₹1,500
$24
AED 80
per extra user / month
8,000 AI credits per month
Everything in Essential, plus:
For large teams, deploy advanced AI agents with custom workflows, integrations and secure infrastructure with priority support.
annual contract; 2-year option available
Channel Access
What's included
USERS & AI CREDITS
Find and research leads, personalize messaging, and launch campaigns in minutes powered by AI and automation.
Users included
3 (hard cap)
6
10
Custom
Additional users
Upgrade required
₹1,200
$18
AED 60
per user/month
₹1,500
$24
AED 80
per user/month
Negotiable
AI credits
500/month
2,000/month
8,000/month
Custom pool
Credit top-ups
Included
Trial credits
500/month
500/month
500/month
500/month
CHANNELS INCLUDED
Find and research leads, personalize messaging, and launch campaigns in minutes powered by AI and automation.
WhatsApp business API number
1
1
1
Custom
Instagram handle
1
1
1
Custom
Website widget
1
1
1
Custom
AI Voice on WhatsApp
AI voice on phone calls
CHANNEL ADD-ONS
Find and research leads, personalize messaging, and launch campaigns in minutes powered by AI and automation.
Channel add-ons available
Up to 3
Up to 10
Unlimited
Add-on channel types
Not available
WhatsApp, Instagram and Web widget
WhatsApp, Instagram, Web widget and Phone
Custom
Add-on pricing per channel
Not available
₹1,200
$20
AED 70
per month
₹1,200
$20
AED 70
per month
Negotiable
Usage charges, billed separately
Find and research leads, personalize messaging, and launch campaigns in minutes powered by AI and automation.
WhatsApp conversation fees
Discounted markup
AI voice minutes
Not available
Not available
Pass-through
Pass-through
WHATSAPP COMMERCE
Find and research leads, personalize messaging, and launch campaigns in minutes powered by AI and automation.
WhatsApp Basic Forms
Catalog
Payments
WhatsApp dynamic form
Team structure and access
Find and research leads, personalize messaging, and launch campaigns in minutes powered by AI and automation.
Teams or groups
Up to 5 teams
Up to 10 teams
Unlimited
Roles and permissions
Owner only
Basic: member, admin, owner
Basic + custom roles
Custom roles + advanced controls
Round-robin assignment
Within teams
Within teams
Within teams
Chatbot flow builder
Find and research leads, personalize messaging, and launch campaigns in minutes powered by AI and automation.
Active chatbot flows
5
20
Up to 100
Unlimited
Send and receive message nodes
Condition and branching nodes
Basic
Advanced
Advanced
Full custom
Contact field update nodes
Limited
Tag update nodes
Limited
Conversation field update nodes
Google Sheets node
CRM push and pull nodes
Delay node
API node
Jump Flow node
Campaigns
Find and research leads, personalize messaging, and launch campaigns in minutes powered by AI and automation.
Drip and sequence campaigns
No
10 sequences
Up to 100 sequences
Unlimited
Broadcast contact limit per month
10K
500K
1M
Unlimited
CTWA ad tracking
Basic CTWA labelling
CAPI + Ads attribution + analytics
CAPI + Ads attribution + analytics
CAPI + Ads attribution + analytics
Inbox automation
Find and research leads, personalize messaging, and launch campaigns in minutes powered by AI and automation.
Custom inbox views
No
5 views
10 views
20 views
Waiting message for customers
Business hours configuration
Special days and holidays setup
Agent active or inactive status toggle
Agent escalation and fallback
Basic agent escalation
Advanced escalation for all messages + webhook automation
Advanced escalation for all messages + webhook automation
AI Rewrite
AI Translate
AI Reply
Instagram capabilities
Find and research leads, personalize messaging, and launch campaigns in minutes powered by AI and automation.
Instagram DMs in shared inbox
AI-based comment automation
Basic intents
Custom intents
Custom intents
Custom intents
DM Agent
Follower check
AI AGENT
Find and research leads, personalize messaging, and launch campaigns in minutes powered by AI and automation.
AI Agent on Web
AI Agent on WhatsApp
AI Agent on Instagram
AI voice agent (WhatsApp + Phone)
Agent instructions and persona
Knowledge base total size
10 MB
100 MB
1 GB
Knowledge base datasource types
No
DOC + PDF
URL + PDF + DOC
All types + custom
Outcome evaluations
Yes + custom rules
Data extraction webhooks
Integrations
Find and research leads, personalize messaging, and launch campaigns in minutes powered by AI and automation.
Integration catalog
Basic: Shopify, Facebook Leads, Razorpay, Cashfree, Stripe, Shiprocket, Shipway, Zoho Books, Calendly, Shopflo and Generic webhooks
Basic + Zoho, LeadSquared, WebEngage, CleverTap, Fyno, MoEngage, HubSpot
Everything in Essential + Pipedrive, Salesforce, Conversation Widget
Everything in Advanced + Custom integrations
API and webhooks
Find and research leads, personalize messaging, and launch campaigns in minutes powered by AI and automation.
API access
Message + Contact API
All APIs
All APIs
All APIs
Messaging rate limit
100 messages/minute
200 messages/minute
1,000 messages/minute
Custom rate limits
Webhooks
No
Contact, Basic conversation and Basic message
Advanced conversation, Advanced message, Broadcast and Template
Custom
Agent Fallback event
AI Analyze event
Analytics
Find and research leads, personalize messaging, and launch campaigns in minutes powered by AI and automation.
Conversation Analytics
Broadcast Analytics
Sequence Analytics
Bot Analytics
WhatsApp Template Analytics
Agent Analyze
Agent Performance Analytics
Coming soon
Coming soon
Call Analytics
Coming soon
Coming soon
Custom Reports and Analytics
Revenue engines
Find and research leads, personalize messaging, and launch campaigns in minutes powered by AI and automation.
Lead Pipeline
Coming soon
Coming soon
Appointment Management
Coming soon
Coming soon
Security and support
Find and research leads, personalize messaging, and launch campaigns in minutes powered by AI and automation.
Role-based access control
Basic roles
Custom roles
Custom roles
Number masking
SSO / SAML
IP whitelisting
Custom RBAC
Support channels
Docs, tickets, WhatsApp, email
Docs, tickets, WhatsApp, email
Docs, tickets, WhatsApp, email, virtual meetings
All of the above + dedicated slack channel
Response SLA
48 hrs
24 hrs
24 hrs
Custom SLA
Dedicated Account Manager
Add-on
Add-on
Dedicated CSM
Uptime SLA
On-prem or private cloud
Available
2-year contract option
Available
Get expert help to design, build, and deploy your AI agent with business rules, data extraction, webhooks, and CRM workflows. Go live with a production-grade agent in a few days. Add-on only for Advanced. Included in Enterprise.
Top up AI credits anytime in multiples of 5,000 after you use your plan’s included monthly allowance. Available on all plans.
Integrate Zoho to send personalized WhatsApp messages, automate engagement, and close deals faster. Available on all plans.
Automate Shopify WhatsApp notifications to drive sales, recover carts, and support customers. Available on all plans.
Add more users as your team grows. Basic supports up to 3 users, while extra users are available on Essential and Advanced.
Add extra WhatsApp numbers, Instagram handles, or web chat widgets beyond the one included in your plan. Available only on Essential and Advanced.
A named account manager for quarterly business reviews, roadmap input, and priority escalations. Available as a paid add-on for Advanced and Enterprise.
Gallabox helped us turn customer conversations into a more scalable, connected, and measurable growth channel. With automation and HubSpot integration, we now engage prospects faster and nurture leads more consistently. Resolving 90% of customer queries through the chatbot has helped our sales team focus on high-value opportunities.
Amal Jood
Senior Marketing Automation Specialist, Sotheby's Realty
Estimated impact on business growth
Customer query resolution through chatbot
Gallabox has transformed the way we interact with our prospects and customers. From capturing leads to using tailored solutions to engage with users to qualifying leads using advanced chatbot capabilities to even managing travel bookings on WhatsApp, Gallabox's platform has helped us boost our business growth and team productivity tremendously.
Hari Ganapathy
Co-founder and CEO of Pickyourtrail
Increase in lead generation
Business growth impact
Higher team productivity
Gallabox helped us scale patient communication across global markets without compromising responsiveness. With automated WhatsApp workflows and instant replies, we grew patient leads by 40%, qualified enquiries faster, reduced response delays, and created a smoother experience for both patients and consultants.
Mohammed Maroof
Digital Marketing Manager, BlueMagic Group International
Increase in lead generation
Growth in customer satisfaction
Growth in employee productivity
With Gallabox, we moved from slow forms and scattered follow-ups to direct WhatsApp conversations managed from one shared inbox. Using WhatsApp broadcasts and the website widget, our team re-engaged high-intent student leads faster and increased conversions by 39%.
Ilaya Bharathi
Founder & CEO, GoIreland
Improvement in Campaign Performance
Increase in Customer Satisfaction Rate
Pick a plan today. Watch your speed-to-lead, qualification rate and pipeline numbers move within the first 90 days.
