Gallabox is a one-stop customer support WhatsApp Business tool that empowers businesses to engage quicker and better with their customers. The multi-agent team inbox supports as many agents as required with unlimited contact management and an easy-to-use no-code chatbot builder.
If you have been facing any difficulties in creating a chatbot on WATI, Gallabox’s newly launched Chatbot Templates are your quick fix. Simply select from the available templates, customise it to your brand and deploy your bot.
WATI is a WhatsApp Business Solutions Provider (BSP) and customer support tool. With WATI you can engage with your customers through their shared team inbox, send broadcast messages and build a chatbot for your WhatsApp Business number. They also aid in the green-tick verification of your WhatsApp number for a fee of $100. Built for B2C businesses of all sizes, WATI is a good customer support tool that can help your business respond to customers on WhatsApp.
Price - Starting from $50/month (Wati API) ; Packages starting at $65/month
Initial setup and WhatsApp API support from the team.
No-code chatbot builder with conversational flows to respond to customers.
CRM integrations like that of: Shopify, WooCommerce, Google Sheets, Zoho CRM, etc.
WATI is yet to release a shop/catalogue feature for businesses to showcase their product offerings on WhatsApp.
Google Sheet integration is only available on the Pro plan
Shopify App charges are applicable per month. WATI majorly focuses on businesses with a Shopify store.
User interface can be a little complicated to manoeuvre through at the early stages.
They do not support integration platforms like that of Magneto, Wix, Airtable, Bigin, Monday.com and more.
Gallabox’s shared team inbox unleashes the superpower of WhatsApp Business APIs providing users with the best tools to increase their support, sales, marketing, and team efforts. If you are wondering why Gallabox is the WhatsApp solution you should choose alternatively to wati, here are some of our best offerings:
Shop on WhatsApp with Gallabox’s WhatsApp Catalogues
Easy to Build No-code Chatbot with Chatbot Templates
User-Friendly Team Dashboard
Re-Engagement Tools like: Bulk Broadcasting, Segmented Broadcasting, Follow-up Reminders, Assignment Rules, and more
Access your Gallabox account from Anywhere with Our Mobile Application.
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