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As a business owner, you’ve probably had days where your inbox is flooded with customer queries. Replying to every message manually is neither efficient nor beneficial to anyone’s time. On top of that, it cases slow response times, missed messages, and lost revenue. And I’m not even going to bring up the frustrated customers.
There has to be a viable solution though, right? Automating interactions but without losing the personal touch. Chatbot builders help achieve exactly that. A WhatsApp chatbot builder lets you build a chatbot without any coding expertise. It automates responses, captures leads, and provides instant support. They also ensure 24/7 availability, so customers always get answers, even outside business hours.
In fact, as per Spiceworks, businesses using chatbots see a 10% increase in lead conversions. And that’s not all. They also record up to a 30% rise in revenue due to improved customer engagement and efficiency (Engati).Â
In this article, we will explore the top chatbot builders, key features to look for, and how to choose the best one for your business.
Chatbot builders are tools that help you create a chatbot without coding. They're built for businesses that want to respond to customers quickly and cut down on repetitive tasks.
These chatbot builders come with an easy drag-and-drop setup.This means you can decide what your chatbot says, how it responds, and what actions it takes. For example, it might:Â
In short, you can customize it in a way that fits your workflow.
It's one of the easiest ways to stay connected with your audience and keep things running, even when your team is offline.
Here are some key features that make a good chatbot builder:
Don’t want to spend an entire day figuring out complex tech? Look for a no-code builder. A visual flow builder lets you design conversations using a simple drag-and-drop layout. It's quick, clean, and easy. Anyone on the team can build a bot without needing a developer.
Chatbot scripts should match your business goals. A bot for lead generation will have a different flow than one built for customer support. Templates can be of great value in such situations. Look for a builder with ready-made templates for different use cases. Make sure it lets you apply them with a single click.
You must stay updated on how your chatbot is performing. Bot logs provide a clear overview of each flow. It shows details like:
This helps you track what's working and what needs attention.
Your chatbot should support rich media like images, videos, emojis, GIFs, or audio clips. These elements make the interaction more engaging and easier to understand.
A good chatbot builder should work well with your existing tools. So, look for built-in integrations with CRMs, scheduling tools like Calendly, and platforms that support AI features. This helps you manage bookings, follow-up on leads, and personalize chats without switching between platforms.
There are dozens of chatbot builders out there. But what works for some might not work for you. To help you choose the right one, we've rounded up 10 of the best chatbot builders to consider.
Gallabox is a no-code conversational commerce platform for small and medium-sized businesses. It automates customer conversations and modernizes the way businesses handle the customer experience. Gallabox comes with a powerful WhatsApp chatbot tool, streamlining lead generation, customer retention, and follow-ups. With features like ChatGPT integration, intelligent contact routing, and native platform connectors, Gallabox empowers teams to boost lead generation, improve customer support, and scale their efforts.
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Landbot is another no-code chatbot platform that makes set-up easy with a drag-and-drop interface. You don’t need any technical skills to get started and it even comes with ready-to-use templates to save time. Landbot supports platforms like websites, WhatsApp, and Facebook Messenger. It also supports multiple languages, which is super handy if you have a global audience.
ManyChat is ideal if your business is active on Facebook, Instagram, or WhatsApp. It's built for marketers and support teams looking to automate chats, run campaigns, or handle customer queries. Plus, you don’t need any coding expertise. The tool also offers a visual flow builder, pre-built templates, and strong integrations with platforms like Zapier and Shopify.
Tidio is another chatbot builder that combines live chat with chatbot functions. It is ideal if you’re looking to improve your response time without hiring more people. Its simple interface is perfect for non-tech teams. Tidio also integrates with platforms like Shopify, Wix, and Messenger, making it a good option for eCommerce businesses.
Chatfuel is best known for Facebook Messenger bots. But it also works with WhatsApp and Instagram. It offers templates for lead generation, FAQs, and customer support, so you can launch your chatbot quickly. It’s a popular choice among freelancers, startups, and small businesses looking to automate customer support, lead generation, and FAQs across social channels. Chatfuel also gives you access to ready-to-use templates, multilingual capabilities, and basic NLP tools to launch a chatbot quickly.
Intercom's Fin AI chatbot lets customer support teams manage customer queries using existing help articles and FAQs. It lowers response times and takes care of common queries without human input. The tool also blends AI-powered automation with human support to deliver seamless experiences across different channels. Fin AI resolves routine customer queries using your existing help articles, help desk conversations, and website content.
Botpress is a good choice if you want more flexibility. It uses natural language tech to make bots sound more conversational. Botpress supports LLM-powered conversational flows, advanced logic, multilingual bots, and deep custom integrations. It also comes with a drag-and-drop editor and gives you access to the latest AI engines to build enterprise-grade AI agents.
Flow XO is one of the simpler platforms on this list. It doesn’t need coding and works on different channels. You can use it to answer common questions, gather info, or send alerts. It also offers a simple drag-and-drop interface and supports more than 100 third-party integrations to help streamline your workflows. You can use Flow XO for easy, cross-platform communications across channels like Facebook Messenger, Slack, and web chat.
Gupshup is another no-code builder that works across different messaging apps. It is more popular with developers. However, it still works for teams looking to run campaigns or automate replies. It supports both code-based and no-code development. Gupshup gives you access to a suite of tools to design conversational bots for over 30 messaging channels, including WhatsApp, Facebook Messenger, SMS, and even voice interfaces like Alexa and Google Assistant.
Tars is built around conversational flows. It’s especially useful for businesses that rely on inbound leads. Instead of using static, boring forms, Tars keeps users engaged through a friendly chat. It is a handy tool for teams focused on lead generation, PPC landing pages, and customer service. This is because it offers interactive chatbot workflows that guide users through dynamic, personalized conversations.
With so many chatbot builders out there, it can get a little overwhelming to find the best one. Here are some tips to make the right decision:
Why do you need a chatbot in the first place? Do you need help with customer support? Are you looking to drive more leads? Or maybe you want to automate bookings or answer FAQs? Once you know your goal, it becomes easier to pick a tool that delivers exactly what you need.
Not all chatbots are the same. Some stick to a set script. Others use AI for more natural, free-flowing conversations. Then, there are hybrid ones that blend both. So, take time to explore these models to pick what best fits your business needs.
Some chatbot platforms are free. While others charge based on features or usage. Before taking the final call, evaluate your budget. Make sure the tool you choose gives you the best value for your money.
A chatbot builder can affect how your business connects with customers. Making the right choice can help you automate routine tasks, improve response times, and keep conversations personal. This further helps boost customer satisfaction. That is exactly what Gallabox helps you do.
Gallabox is designed for small and mid-sized businesses that want to build WhatsApp chatbots without any coding. It takes the guesswork out of setting up automated conversations and helps you manage everything from new leads to loyal customers in one place.
Here is what Gallabox brings to the table
â—Ź Â Â Â ChatGPT connector that facilitates smarter conversations without any complex setup
â—Ź Â Â Â No code visual builder that lets anyone create and customize chatbots
â—Ź Â Â Â Predefined templates for different business scenarios
â—ŹÂ Â Â Conversation workflows to guide chats smoothly
â—Ź Â Â Â Contact assignment to ensure conversations reach the right team members
â—Ź Â Â Â Bot connectors to integrate with CRMs and payment systems with ease
If you want to invest in a chatbot platform that's easy to use, efficient, and designed for businesses like yours, check out Gallabox. Start your 7-day free trial today.
No, chatbot builders are designed for non-coders. They come with drag-and-drop interfaces, pre-built templates, and guided workflows. This makes it easy to automate conversations without coding skills.
Yes, most chatbot builders integrate with CRMs and marketing tools. These integrations help streamline customer data, automate lead tracking, and improve engagement.
Some chatbot builders offer free plans. But they may have limitations like fewer interactions, limited features, or branding. If you’re looking for more advanced automation, better integrations, and customization options, paid plans might be worth considering.
As a business owner, you’ve probably had days where your inbox is flooded with customer queries. Replying to every message manually is neither efficient nor beneficial to anyone’s time. On top of that, it cases slow response times, missed messages, and lost revenue. And I’m not even going to bring up the frustrated customers.
There has to be a viable solution though, right? Automating interactions but without losing the personal touch. Chatbot builders help achieve exactly that. A WhatsApp chatbot builder lets you build a chatbot without any coding expertise. It automates responses, captures leads, and provides instant support. They also ensure 24/7 availability, so customers always get answers, even outside business hours.
In fact, as per Spiceworks, businesses using chatbots see a 10% increase in lead conversions. And that’s not all. They also record up to a 30% rise in revenue due to improved customer engagement and efficiency (Engati).Â
In this article, we will explore the top chatbot builders, key features to look for, and how to choose the best one for your business.
Chatbot builders are tools that help you create a chatbot without coding. They're built for businesses that want to respond to customers quickly and cut down on repetitive tasks.
These chatbot builders come with an easy drag-and-drop setup.This means you can decide what your chatbot says, how it responds, and what actions it takes. For example, it might:Â
In short, you can customize it in a way that fits your workflow.
It's one of the easiest ways to stay connected with your audience and keep things running, even when your team is offline.
Here are some key features that make a good chatbot builder:
Don’t want to spend an entire day figuring out complex tech? Look for a no-code builder. A visual flow builder lets you design conversations using a simple drag-and-drop layout. It's quick, clean, and easy. Anyone on the team can build a bot without needing a developer.
Chatbot scripts should match your business goals. A bot for lead generation will have a different flow than one built for customer support. Templates can be of great value in such situations. Look for a builder with ready-made templates for different use cases. Make sure it lets you apply them with a single click.
You must stay updated on how your chatbot is performing. Bot logs provide a clear overview of each flow. It shows details like:
This helps you track what's working and what needs attention.
Your chatbot should support rich media like images, videos, emojis, GIFs, or audio clips. These elements make the interaction more engaging and easier to understand.
A good chatbot builder should work well with your existing tools. So, look for built-in integrations with CRMs, scheduling tools like Calendly, and platforms that support AI features. This helps you manage bookings, follow-up on leads, and personalize chats without switching between platforms.
There are dozens of chatbot builders out there. But what works for some might not work for you. To help you choose the right one, we've rounded up 10 of the best chatbot builders to consider.
Gallabox is a no-code conversational commerce platform for small and medium-sized businesses. It automates customer conversations and modernizes the way businesses handle the customer experience. Gallabox comes with a powerful WhatsApp chatbot tool, streamlining lead generation, customer retention, and follow-ups. With features like ChatGPT integration, intelligent contact routing, and native platform connectors, Gallabox empowers teams to boost lead generation, improve customer support, and scale their efforts.
‍
Landbot is another no-code chatbot platform that makes set-up easy with a drag-and-drop interface. You don’t need any technical skills to get started and it even comes with ready-to-use templates to save time. Landbot supports platforms like websites, WhatsApp, and Facebook Messenger. It also supports multiple languages, which is super handy if you have a global audience.
ManyChat is ideal if your business is active on Facebook, Instagram, or WhatsApp. It's built for marketers and support teams looking to automate chats, run campaigns, or handle customer queries. Plus, you don’t need any coding expertise. The tool also offers a visual flow builder, pre-built templates, and strong integrations with platforms like Zapier and Shopify.
Tidio is another chatbot builder that combines live chat with chatbot functions. It is ideal if you’re looking to improve your response time without hiring more people. Its simple interface is perfect for non-tech teams. Tidio also integrates with platforms like Shopify, Wix, and Messenger, making it a good option for eCommerce businesses.
Chatfuel is best known for Facebook Messenger bots. But it also works with WhatsApp and Instagram. It offers templates for lead generation, FAQs, and customer support, so you can launch your chatbot quickly. It’s a popular choice among freelancers, startups, and small businesses looking to automate customer support, lead generation, and FAQs across social channels. Chatfuel also gives you access to ready-to-use templates, multilingual capabilities, and basic NLP tools to launch a chatbot quickly.
Intercom's Fin AI chatbot lets customer support teams manage customer queries using existing help articles and FAQs. It lowers response times and takes care of common queries without human input. The tool also blends AI-powered automation with human support to deliver seamless experiences across different channels. Fin AI resolves routine customer queries using your existing help articles, help desk conversations, and website content.
Botpress is a good choice if you want more flexibility. It uses natural language tech to make bots sound more conversational. Botpress supports LLM-powered conversational flows, advanced logic, multilingual bots, and deep custom integrations. It also comes with a drag-and-drop editor and gives you access to the latest AI engines to build enterprise-grade AI agents.
Flow XO is one of the simpler platforms on this list. It doesn’t need coding and works on different channels. You can use it to answer common questions, gather info, or send alerts. It also offers a simple drag-and-drop interface and supports more than 100 third-party integrations to help streamline your workflows. You can use Flow XO for easy, cross-platform communications across channels like Facebook Messenger, Slack, and web chat.
Gupshup is another no-code builder that works across different messaging apps. It is more popular with developers. However, it still works for teams looking to run campaigns or automate replies. It supports both code-based and no-code development. Gupshup gives you access to a suite of tools to design conversational bots for over 30 messaging channels, including WhatsApp, Facebook Messenger, SMS, and even voice interfaces like Alexa and Google Assistant.
Tars is built around conversational flows. It’s especially useful for businesses that rely on inbound leads. Instead of using static, boring forms, Tars keeps users engaged through a friendly chat. It is a handy tool for teams focused on lead generation, PPC landing pages, and customer service. This is because it offers interactive chatbot workflows that guide users through dynamic, personalized conversations.
With so many chatbot builders out there, it can get a little overwhelming to find the best one. Here are some tips to make the right decision:
Why do you need a chatbot in the first place? Do you need help with customer support? Are you looking to drive more leads? Or maybe you want to automate bookings or answer FAQs? Once you know your goal, it becomes easier to pick a tool that delivers exactly what you need.
Not all chatbots are the same. Some stick to a set script. Others use AI for more natural, free-flowing conversations. Then, there are hybrid ones that blend both. So, take time to explore these models to pick what best fits your business needs.
Some chatbot platforms are free. While others charge based on features or usage. Before taking the final call, evaluate your budget. Make sure the tool you choose gives you the best value for your money.
A chatbot builder can affect how your business connects with customers. Making the right choice can help you automate routine tasks, improve response times, and keep conversations personal. This further helps boost customer satisfaction. That is exactly what Gallabox helps you do.
Gallabox is designed for small and mid-sized businesses that want to build WhatsApp chatbots without any coding. It takes the guesswork out of setting up automated conversations and helps you manage everything from new leads to loyal customers in one place.
Here is what Gallabox brings to the table
â—Ź Â Â Â ChatGPT connector that facilitates smarter conversations without any complex setup
â—Ź Â Â Â No code visual builder that lets anyone create and customize chatbots
â—Ź Â Â Â Predefined templates for different business scenarios
â—ŹÂ Â Â Conversation workflows to guide chats smoothly
â—Ź Â Â Â Contact assignment to ensure conversations reach the right team members
â—Ź Â Â Â Bot connectors to integrate with CRMs and payment systems with ease
If you want to invest in a chatbot platform that's easy to use, efficient, and designed for businesses like yours, check out Gallabox. Start your 7-day free trial today.
No, chatbot builders are designed for non-coders. They come with drag-and-drop interfaces, pre-built templates, and guided workflows. This makes it easy to automate conversations without coding skills.
Yes, most chatbot builders integrate with CRMs and marketing tools. These integrations help streamline customer data, automate lead tracking, and improve engagement.
Some chatbot builders offer free plans. But they may have limitations like fewer interactions, limited features, or branding. If you’re looking for more advanced automation, better integrations, and customization options, paid plans might be worth considering.
Take Gallabox for a 7-day ride