COVID-19 has drastically altered the educational trajectory of students for the foreseeable future. With the pandemic, schools and colleges across India had to cut down on physical classrooms and move to online teaching and learning platforms. Since the pandemic forced educational institutions in India to  halt in-person classes, a large number of students and teachers have taken to online and digital platforms to continue their education. The number of students seeking online learning opportunities in India is unprecedented as many of these students are not used to or hesitant about using digital platforms and have only started using it recently. In these digital environments, schools and colleges  were not able to rely on traditional offline communications methods. To overcome this setback, educational institutions can start using AI chatbots.

Chatbots for education: Seven ways it will revolutionize the industry


While chatbots have become a critical component of several business sectors, their integration in the education sector has been relatively slower-paced. The use of intelligent chatbots in education is still in its nascent stage, but chatbots hold a lot of promise for the future of education. Many educational institutions have started to experiment with chatbots in order to provide students with more accessible and relevant online learning. Since students will be able to use AI chatbots to solve their problem in an efficient manner, it can help speed up the entire learning process and reduce the workload of the educators as well. Through this article, we will look at some of the advantages of using AI in education.

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Chatbots in the classroom for better communication with students

Since virtual classrooms have started to increase at a rapid pace, the need for seamless communication and interaction between the students and the teacher has become an important requirement. It is an integral part of the future of education where all the information will be available via virtual learning platforms. Chatbot based learning can play an important role in this scenario as it will help teachers and students to communicate more effectively. They can also create a collaborative learning environment for students as they can interact and share their learnings with other students. Moreover, AI chatbots in classrooms can be ideal for doubt-clearing sessions as well, since they will be able to process the student's queries and answer them in real-time.

Chatbot as tutors for supplemental learning

Chatbots for education can also be used to offer better supplementary learning opportunities to the students. Teachers can conduct tutoring sessions and also answer the questions of the students in an effective manner. These tutor chatbots can be used to help students who have poor grades or are facing some challenges in understanding a concept better. They can be trained to conduct an assessment for them and assess their understanding better. Teachers can create quiz-type assessments to provide appropriate supplementary learning for students in a more accurate way.

Scale admissions in higher education institutions with chatbots

In today’s post pandemic era, where students are struggling to complete the requirements of admissions, chatbots can be deployed to help students in their application journey. They can be employed by schools or educational institutes to provide guidance and information. Schools and universities can notify students about the application process, deadlines, and the requirements  needed to help them complete their admissions processes, and also answer queries in a timely manner. This way, they can help students to make informed decisions related to their career goals and can help them prepare for their college education effectively.

Bot-based learning for personalized lessons

When it comes to learning, each student will have his or her own method. In a traditional classroom setting, teachers will be able to identify different learning patterns and make sure that students are able to learn the same topic in a better way. However, as more and more students opt for online learning, it becomes extremely difficult for teachers to understand how to deliver personalised learning to each of them. Chatbots in classroom settings can be built to support students who wish to seek a one-to-one support from teachers for their personalised learning needs. Similarly, chatbots can be deployed to support student-to-student education. They can be built to help students exchange notes or information related to academic topics and share their experiences. Chatbots can also help teachers in giving the required training to students to build their skills and capabilities.

Providing secondary support for students outside classroom

AI chatbots can also help schools and colleges offer the best secondary support for students. Since the amount of in-classroom support is limited, they can be automated to provide secondary support for students in a variety of circumstances. For example, teachers can automate supplemental learning options through a no-code chatbot. They can also provide pointers or important notes of the day's lesson to help students who were absent from the class. These are just some examples of the ways coaching chatbots can assist  in secondary support of students. The possibilities are only limited to the imagination of the educational institutions.

Clear queries fast with chatbot-based helpdesks

One of the main advantages of using chatbots in classrooms is that they can act as an accessible helpdesk for students. AI chatbots are capable of answering questions of a diverse range  for students at the same time. They can quickly understand the queries raised by the students and also recommend answers to them. This way, students can avoid wasting precious time searching for the answer themselves. Teachers can set up automated responses that can be triggered on specific keywords. These can serve as the foundation of a bot-based learning approach. The ease with which helpdesk’s can be set up are far more convenient than the traditional way, where an advisor had to manually provide answers to the queries posed by students. This helps in cutting down the overhead on teacher resources and time.

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Administrate better by sending notifications to parents, students and teachers

By using a WhatsApp no-code chatbot administrative tasks can be performed much more easily. Schools and colleges can eliminate unnecessary paperwork by sending notifications to parents and students on the day of the event. Teachers can also be alerted at the same time and be informed of the status of their students. This helps in ensuring students' attendance in school and also makes the teachers' job easier.

Build your own educational chatbot with Gallabox

Now that you understand the major advantages of using AI chatbots in education, you might be looking for a worthy partner who can help you build a customized no-code chatbot. If so, book a demo with  Gallabox, an emerging chatbot service provider in India. With Gallabox's  student support chatbots, your educational institution can build a highly responsive bot  to better your learning management system.

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