WhatsApp’s business tool is becoming a popular business tool because of its
versatility. It is evident that the tool is one of the best digital
communication tools and renders excellent customer support capabilities for
businesses across all market sectors. In addition, WhatsApp Business is also a
good alternative for your traditional CRM setup. As a CRM tool, WhatsApp
Business can not only help businesses with just customer support, but also
support with marketing, sales and after-sales support