About
VCare
VCare, India’s leading Hair & Skin Clinic, offers a wide range of latest solutions for all hair and skin problems. We take care of everything ranging from diagnosis and treatment for all hair & skin related issues.
Challenge: Difficulty in customer service and irrelevant lead generation
- Before adopting the solution provided by Gallabox, the way our team interacted with our customers was never seamless.
- Most of the leads that we generated from multiple sources ended up being irrelevant for our business. i.e. , we received a lot of junk leads.
- Our conversion rate from Facebook was not as expected.
“After using Gallabox, the conversion rate for Facebook has increased by nearly 15%.”
- J. Vimalnath,
Assistant Manager of Digital Marketing at VCare
Solution Provided: Using Gallabox, we were able to increase our lead generation and conversion rates.
- The automation service in Gallabox has helped us significantly. It helps us interact with customers at a faster pace which in turn helps in lead generation.
- Apart from automation, the best feature of Gallabox is the Broadcasting feature. It helps us reach out to people who are yet to be converted as a customer.
- In addition to that, Gallabox aids in generating a soft copy of the customer’s invoice through API.
“Our favorite feature in Gallabox is its Automation service. It aids in interacting with our customers at a faster pace. This, in turn, increases our lead generation.”
- J. Vimalnath,
Assistant Manager of Digital Marketing at VCare
Impact Created by Gallabox:
- After adopting Gallabox, we could now interact with our customers quickly and efficiently.
- We also find that our business is generating more relevant leads.
- Our conversation rate for Facebook has increased by nearly 15%
