Gallabox

Blasting messages to 10K contacts and hoping for a 20% conversion rate? Keep dreaming!

TRAVEL AGENCIES AND TOUR OPERATORS

From the first DM to the final photo, stay connected with your travelers.

Automate traveler conversations, lead qualification, and trip coordination on the platforms your customers use daily. Close bookings instantly while delivering the seamless experience modern adventurers expect.

Travel Agencies and Tour Operators

Trusted by 10,000+ businesses

pickyourtrail
Tata1mg
thrillophilia
biotique
footprint
QIC
shiprocket
vakil-search

Who should automate traveler communication?

Travel agencies

Travel agencies

Tour operators

Tour operators

Adventure companies

Adventure companies

Local tourism services

Local tourism services

Experiential travel brands

Experiential travel brands

Running tours is exhilarating, but traveler messages shouldn't slow you down.

Time wasted on price shoppers

Time wasted on price shoppers

Your team spends hours on people just browsing while serious buyers wait. Families and corporate groups get tired of waiting and book with competitors who respond faster.

Last-minute changes cause panic

Last-minute changes cause panic

A permit gets denied and you need to reach 15 travelers fast. You're calling, emailing, and texting everyone separately. The chaos leads to angry customers and refund requests.

Losing context when switching apps

Losing context when switching apps

Someone asks about your tour on Instagram, then moves to WhatsApp. Your agent has no idea what was already discussed and starts over. You lose the sale right before closing.

Same replies to different customers

Same replies to different customers

High-paying travelers want personal attention, not generic itineraries. When everyone gets identical responses about your Japan tours, luxury clients choose agencies that make them feel special.

Messages pile up during busy season

Messages pile up during busy season

Peak booking time is when you're out leading tours. Inquiries sit unanswered for days and interested travelers move on to other operators.

Language barriers block bookings

Language barriers block bookings

Customers message in Spanish, Mandarin, or French but your team only speaks English. You miss out on bookings or waste time with translation apps.

Missing customer insights

Missing customer insights

You answer the same questions daily but have no record of patterns. You can't improve your tours because feedback is scattered everywhere.

Forgetting past customers

Forgetting past customers

Repeat travelers are your biggest moneymakers, but you can't track who went where or when to follow up. Potential rebooking slip away constantly.

What if you could turn WhatsApp + Instagram into your 24/7 sales closer, trip coordinator, and loyalty engine?

The WhatsApp-Instagram solution for travel agencies and tour operators

A single platform that captures leads, closes deals, and delivers exceptional trip experiences: guaranteeing direct revenue growth.

Direct bookings and lead qualification hub

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  • Someone comments "Interested!" on your Instagram reel about coastal diving. AI instantly sends a DM asking about group size, preferred dates, and budget range.
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  • Based on responses, prospects get tagged (e.g., "High-Value Prospect - Group of 8 - Budget Confirmed") and routed to your sales team with qualification already complete. Browse-mode travelers get information without consuming team bandwidth.
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  • Auto-nudge prospects who didn't book: "Your Bhutan cultural tour dates are still available!" with a limited-time offer. Many convert because the reminder arrives at the right moment.
  • Direct bookings and lead qualification hub

    The 24/7 AI travel advisor

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  • Your AI Co-pilot (which we can build for you) handles 80% of repetitive questions: "Best time for Aurora viewing?", "Visa requirements for Kenya?", "What gear for the Everest Base Camp trek?"— 24/7 on both WhatsApp and Instagram DM.
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  • Travelers can request detailed itineraries, packing lists, or trip modifications via a quick chat menu. Requests are instantly logged, routed to the relevant specialist (trekking guide, visa coordinator), and tracked to completion.
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  • Send pre-trip flows collecting traveler details, confirming pickup locations, and sharing digital tickets; all before departure day arrives.
  • The 24/7 AI travel advisor

    Integrated upsell and re-booking engine

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  • Automated messages promote relevant upgrades: "Add a private wildlife photography session to your safari for $150?", or "Extend your Iceland stay with a glacier hiking add-on."
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  • Automatically send post-trip messages requesting reviews and providing personalized re-booking offers: "Loved the Alps? Get 15% off our Dolomites adventure this summer."
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  • Share last-minute availability or seasonal packages to segmented groups (e.g., "Past Adventure Travelers," "Luxury Experience Seekers") to drive repeat bookings and maximize trip capacity.
  • Integrated upsell and re-booking engine

    Seamless traveler context and team collaboration

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  • You can instantly assign complex custom itineraries to senior agents or urgent trip changes to on-ground coordinators. Any team member can jump in with full context, ensuring a truly seamless booking experience.
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  • Your sales agent, trip coordinator, and guide see a complete, merged history. No more asking, "What did you discuss with my colleague?" or "Let me find your previous conversation."
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  • Critical information (e.g., dietary restrictions, mobility considerations, travel insurance status) is never lost between channels, leading to fewer service errors and stellar trip experiences that generate 5-star reviews.
  • Seamless traveler context and team collaboration

    What you gain by meeting travelers on WhatsApp and Instagram

    Spark joy with proactive trip care

    Spark joy with proactive trip care

    Send weather alerts or packing tips before travelers ask. Your groups feel prepared and excited from day one, turning trips into experiences they can't wait to share.

    Capture every Instagram dreamer

    Capture every Instagram dreamer

    Turn reel watchers into tour bookers with instant chat quals. No more lost leads to competitors who reply faster.

    Create seamless adventure flows

    Create seamless adventure flows

    Replace scattered emails with one-tap updates and documents. Travelers stay informed and excited on the apps they already use every single day.

    Earn raving reviews that sell

    Earn raving reviews that sell

    Turn casual browsers into confirmed bookings with instant responses. No more losing hot leads to competitors who simply reply faster than you do.

    Cut growth without growing team costs

    Cut growth without growing team costs

    Handle peak-season demand effortlessly. Launch new tours or festivals while keeping your operations lean and your team focused on what matters.

    Ditch tool overload for one platform

    Ditch tool overload for one platform

    Quick support during delays or changes builds lasting trust. Happy travelers post glowing reviews and tag your tours constantly, bringing more bookings.

    Let guides chase horizons, not chats

    Let guides chase horizons, not chats

    Automation handles routine questions so your team creates unforgettable experiences. Watch productivity jump while admin work drops by half.

    Cultivate superfans for endless repeats

    Cultivate superfans for endless repeats

    Personalized post-trip offers and feedback loops build loyalty. Your profits soar as half your bookings come from travelers returning year after year.

    Key feature: Gallabox for travel and tourism

    Click-to-message ads

    Click-to-message ads

    Run ads that send travelers straight into WhatsApp or Instagram chats. Get instant conversations about group bookings or dream destinations without forms.

    Instagram comment automation

    Instagram comment automation

    Catch "Price?" or "Dates free?" in comments and kick off private flows to snag details and start the booking dance.

    Catalogs for tour packages

    Catalogs for tour packages

    Let travelers browse your safari options or wine tours right in chat. Share stunning pics, clear prices, and quick add-to-cart buttons seamlessly.

    Lead labeling and pipeline visuals

    Lead labeling and pipeline visuals

    Tag conversations as "Quoted," "Hot Follow-up," or "Paid" instantly. Your team sees exactly which leads need attention and which are ready to close.

    Document sharing

    Document sharing

    Send itineraries, e-tickets, or packing lists directly in chat threads. Fast, secure, and simple, and no more hunting through email attachments or broken links.

    Template

    Template

    Use ready-made flows for pre-trip excitement, on-tour check-ins, and post-adventure thank-yous. Every touchpoint feels personal without starting from scratch each time.

    Broadcast

    Broadcast

    Alert your entire traveler list about last-minute deals, route changes, or exclusive packages instantly. Segment by destination or trip type for targeted messaging.

    AI chatbot

    AI chatbot

    Let bots handle common questions like "What to pack?" or "Visa requirements?" automatically. Your agents focus on complex bookings while simple queries get answered.

    Drip sequences

    Drip sequences

    Set up automated campaigns that send destination guides before trips and rebooking offers after. Keep your tours top-of-mind for loyalty and repeat business.

    Unified shared inbox

    Unified shared inbox

    See every conversation across WhatsApp, Instagram, and more in one dashboard. Your whole team has full context, eliminating confusion and dropped conversations.

    Team assignment tools

    Team assignment tools

    Assign conversations to the right team member instantly. Route complex itineraries to senior agents and urgent changes to on-ground coordinators seamlessly.

    Multi-language support

    Multi-language support

    Chat with international travelers in their native language automatically. Break down language barriers and book tours from customers worldwide effortlessly.

    Connect everything you already use

    Gallabox integrates with Zoho CRM, Google Calendar, Razorpay, Google Sheets, Calendly, Zoom, and Zapier. Make WhatsApp and Instagram automation work seamlessly with your existing tools, not add another system to manage.

    View all Integrations
    razorpay
    shopify
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    zapier
    zoho2
    leadsquare
    facebook
    kylas
    shiprocket
    googlesheets
    cashfree
    payu
    webengage
    pipedrive

    RECOGNITION

    Highly rated
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    Customer stories

    Gallabox powers Pickyourtrail's WhatsApp marketing success

    EDUCATION

    Gallabox powers Pickyourtrail's WhatsApp marketing success

    Read the story
    Gallabox transforms Dubai Housekeeping's journey to service excellence on WhatsApp

    SERVICE

    Gallabox transforms Dubai Housekeeping's journey to service excellence on WhatsApp

    Read the story
    How Alrannan Administrative Services automated sales with Gallabox

    SERVICE

    How Alrannan Administrative Services automated sales with Gallabox

    Read the story
    Maximizing Conversions and Streamlining Support: Hugg's Transformation with Gallabox

    FOOD & BEVERAGE

    Maximizing Conversions and Streamlining Support: Hugg's Transformation with Gallabox

    Read the story
    Gallabox revolutionizes lead engagement for Footprint Real Estate

    REAL ESTATE

    Gallabox revolutionizes lead engagement for Footprint Real Estate

    Read the story
    Improving Patient Experience at ITEES Eye Hospital: A Gallabox Success Story

    HEALTHCARE

    Improving Patient Experience at ITEES Eye Hospital: A Gallabox Success Story

    Read the story
    Ready to streamline your traveler communication?

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    Global active users