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INTEGRATION
WhatsApp CRM integration - turn chats into conversions!
Sync every chat, automate replies, and watch deals close faster. Never miss another lead — deliver happy customers and skyrocketing conversions on WhatsApp.
Trusted by 10,000+ businesses
Why integrate your CRM platform with WhatsApp?
Imagine every WhatsApp message—questions, orders, feedback—flowing straight into your CRM, auto-updating leads and syncing customer histories in real-time. That’s the power of WhatsApp CRM integration. At Gallabox, we’ve helped hundreds of Indian businesses (just like yours) seamlessly integrate WhatsApp with all the popular platforms — Zoho for sales teams, Shopify for online stores, WooCommerce for WordPress sites, and more.
The best part? You don't need to code. Let's walk through exactly how it works for each platform.
Zoho
CRM
Get a single source of truth with a two-way sync between Gallabox and Zoho CRM
Hubspot
CRM
Unify communication by integrating HubSpot with your WhatsApp Business account
Leadsquared
CRM
Interact with your CRM leads and customers on WhatsApp in a hassle-free way
Odoo
CRM
Send automated notifications and alerts to your Odoo contacts through WhatsApp
Kylas
CRM
Extend your Kylas CRM functionality to do more by connecting it with Gallabox
Pipedrive
CRM
KONDESK is a CRM software with a one-stop solution to manage numerous features.
How to integrate WhatsApp with your CRM?
Go to integrations
Go to Integrations → CRM in your Gallabox dashboard and pick your CRM platform.
Name your integration
Give your integration a name and start the link-up.
Authorize Access
Click Sign in, sign in to your CRM, and grant permissions to link accounts.
Sync contacts automatically
Toggle settings to auto-sync WhatsApp chats, log conversations, and get CRM notifications.
How to integrate Gallabox with your ecommerce store in 3 simple steps?
Go to integrations
Go to Integrations → CRM in your Gallabox dashboard and pick your CRM platform.
Name your integration
Authorize Access
Sync contacts automatically
Start with the right fit
Not all integrations work the same way. Choose one that fits your business like a glove:
Map data like a pro
Ever seen a WhatsApp message land in your CRM as “Unknown, Mumbai”? Avoid messy data by:
Use GenAI to your advantage and decrease sales cycles by a long shot
Write like a human, not a bot
Your CRM knows the customer’s history — use it. Examples:
Respect the chat rhythm
Ever seen customers ghost you after too many messages? Keep chats natural:
Design foolproof chat flows
Imagine a customer typing “I want to return my blue shoes”
Keep data clean behind the scenes
Turn messy data into actionable data points:
Benefits of WhatsApp CRM integration
Boost customer satisfaction
Quick WhatsApp replies with their full history at your team’s fingertips.
Centralised customer data
Auto-save WhatsApp chats and contact information in your CRM — eliminating scattered info.
Real-time message tracking
View every WhatsApp chat under the right customer profile for enhanced visibility.
Faster team collaboration
Get instant alerts on new messages so your team never misses a lead.
Customer stories
FINANCE
How Gallabox Helped Qatar Insurance Company Generate 2X More Leads on WhatsApp
31%
Increase in team productivity
102%
Growth in lead generation
2X
Improvement in CSAT ratings
FAQs about WhatsApp CRM Integration
What is WhatsApp CRM integration?
Can I use the regular WhatsApp Business App with my CRM?
Why should I bother integrating WhatsApp with my CRM?
Yes, your sales team shouldn’t chase leads across apps. Integrate WhatsApp with HubSpot or Zoho CRM via Gallabox — every chat auto-updates leads, slashes manual entry, and centralizes customer histories. Respond faster, close smarter, and let CRM sync handle the heavy lifting.
Connect your favorite tools. In a few clicks.
View all Integrations
RECOGNITION
by industry leaders
Be among the first to ride the WhatsApp automation wave
200M+
Conversations powered
40M+
Chatbot-driven conversations
20K+
Global active users
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