Gallabox

WhatsApp pricing is changing to per-message from July 1, 2025.

WhatsApp
e-commerce integration: Sell smarter, engage better

Make WhatsApp your most powerful sales channel. Provide real-time support and boost conversions with Gallabox’s WhatsApp e-commerce integration.

INTEGRATION

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Why integrate your ecommerce store with WhatsApp?

With WhatsApp ecommerce integration, you can easily connect your ecommerce store with Gallabox to sell and support customers on WhatsApp.

Shopify

D2C

Integrate Shopify with Gallabox to ease your e-commerce experience.

Shopflo

D2C

Connect Shopflo with Gallabox to identify ready-to-buy customers.

How to integrate Gallabox with your ecommerce store in 3 simple steps?

Navigate to Integrations section

Go to Integrations → E-commerce in the Gallabox Dashboard and select the preferred ecommerce platform.

proceed to integrates

Enter your shop URL

Configure the Settings

Seamless shopping

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  • Product browsing directly on WhatsApp
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  • Optimised product catalogs
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  • Instant order updates
  • Seamless shopping

    AI-powered chatbots

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  • Order processing and enquiry handling 24/7
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  • Follow-up nudges to encourage buying
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  • Targeted product recommendations
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    Use GenAI to your advantage and decrease sales cycles by a long shot

    AI-powered chatbots

    Personalized marketing

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  • Exclusive offers and restock alerts
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  • Identification and targeting of ready-to-buy customers
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  • Abandoned cart recovery to win back lost sales
  • Personalized marketing

    Integral integrations

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  • CRM integrations for seamless customer service
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  • Payment integrations for easy payment processing
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  • Logistics integrations to ensure product delivery
  • Integral integrations

    Best practices for using WhatsApp ecommerce integration

    Enhanced customer conversations

    Enhanced customer conversations

    Send order updates, product recommendations, etc., with rich media [images, videos, etc.]

    Localized communication

    Localized communication

    Use language preferences to personalize messages to customers across the world.

    Conversational Commerce

    Conversational Commerce

    Provide product consultations through live or automated chats.

    Customer Support and Feedback

    Customer Support and Feedback

    Ask for feedback or reviews after purchase to improve service and build trust.

    Customer stories

    Why Thread Bucket Studio chose Gallabox over Wati for seamless team communication

    E-COMMERCE

    Why Thread Bucket Studio chose Gallabox over Wati for seamless team communication

    Read the story

    Got questions? Perhaps these FAQs can help!

    What is WhatsApp ecommerce Integration?

    WhatsApp Ecommerce Integration connects your online store with WhatsApp, letting you showcase products, send updates, and handle customer interactions directly in chat. This streamlines the buying experience within a familiar messaging app.

    Can I manage customer orders and support through WhatsApp after integrating with my ecommerce site?

    Yes, definitely! You can easily manage customer orders and also provide customer support using platforms like Gallabox. Gallabox allows you to connect your WhatsApp Business API with your ecommerce system, enabling automated order confirmations, delivery updates, and support interactions via WhatsApp.

    Does WhatsApp ecommerce integration support automated order confirmations and updates?

    Yes, Gallabox supports automated order confirmations and updates through its WhatsApp Business API integration. This feature allows businesses to automatically send purchase receipts, delivery updates, and live order tracking links to customers.

    Connect your favorite tools. In a few clicks.

    View all Integrations
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    Join 1000+ businesses using WhatsApp to grow their ecommerce sales!

    Be among the first to ride the WhatsApp automation wave

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