WhatsApp Payment Integration for Secure Transactions

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How to use Gallabox’s WhatsApp marketing software

Go to Integrations tab

Go to Integrations → Payments in the Gallabox Dashboard and select the payment gateway.

Name your Integration

Name your integration and initiate the connection with your payment gateway.

Authorize Gallabox

Permit Gallabox to connect with your preferred payment gateway.

Configure the settings

Choose your preferred WhatsApp channel and configure it.

Generate payment links

Simple, one-click payments

Trackable, customized payment links

Full visibility on every transaction

Automated payment updates

Prompt payment confirmations and reminders

Instant receipt generation and invoice sharing

Organized real-time chat updates

Personalized broadcasts

Customer segmentation based on user behavior

Targeted broadcasts and reminders

Upselling of products/services based on purchase history

Simplified payments for service-based businesses

Fee collection and enrollments done directly via WhatsApp

Appointment confirmations and service quotes sharing

Abandoned cart recovery to encourage conversions

Simplified payments for service-based businesses

Best practices for using WhatsApp Payment Integration

Use actionable messages with payment links

Add clear nudges to create urgency and encourage users to pay on time.

Automate follow-ups for pending dues or missed payments

Set up workflows to send out payment reminders to customers well in advance.

Segment audience for different campaigns

Segregate audiences based on user behavior to send customized messages.

Track and optimize performance

Identify trends by monitoring links that perform well, and improve messaging.

Got questions? Perhaps these FAQs can help!

What is WhatsApp Payment Integration?

WhatsApp payment integration is the method of integrating payment gateways like RazorPay, CashFree, Stripe, PayU, etc., with WhatsApp channels or WhatsApp Business accounts. This is done mainly to streamline payments within WhatsApp, instead of redirecting a ready-to-buy customer to another platform.

Is it safe to process payments via WhatsApp Payment Integration?

Yes, processing payments through WhatsApp Payment Integration is secure. Transactions are processed through encrypted, PCI-compliant (Payment Card Industry) gateways, and all chats, including payment links, are end-to-end encrypted. This two-layer security ensures safe transactions.

Can I accept payments from international customers through WhatsApp Payment Integration?

Yes, WhatsApp Payment Integration can support international transactions based on your payment gateway. Platforms like Stripe and Razorpay support global currencies, and you can collect payments worldwide. Payment links can be customised for currency, amount, and language.

WhatsApp Payment Integration: Business payments made easy

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