WhatsApp message templates
Free E-commerce/D2C industry WhatsApp message templates for orders & updates
We have curated some engaging and sleek examples of the most frequently‑used WhatsApp message templates for the orders & updates use case for the e-commerce/d2c industry.
Automate your user conversations while you focus on the big picture
Creative sparks: Ideas and examples to get you going
Simply copy-paste or tweak them to suit your business needs to send it to your users
Order confirmation message
Gallabox
Business Account
Hi {{customer_name}}! 🛒✨ Your order #{{order_number}} has been successfully placed. Thank you for shopping with us! Your order will be processed shortly, and we’ll keep you posted with all updates. Stay tuned for exciting news about your purchase! 📦
"Reply with 'STOP' to unsubscribe from marketing messages."
Order tracking assistance
Gallabox
Business Account
Hi {{customer_name}}! 📦✨ Want to know where your order is? Just send us a message, and we'll provide you with the latest tracking updates! 🚚💨 [Button: Track My Order] We're here to keep you in the loop! 📲
"Reply with 'STOP' to unsubscribe from marketing messages."
Shipping confirmation
Gallabox
Business Account
Hello {{customer_name}}! 🚚📦 Great news! Your order #{{order_number}} has been shipped and is on its way to you. You can track it here: [Tracking Link]. We're thrilled for you to receive your items—happy unboxing! 🎉
"Reply with 'STOP' to unsubscribe from marketing messages."
Order delay notification
Gallabox
Business Account
Hello {{customer_name}}! ⏳📉 We regret to inform you that your order #{{order_number}} has been delayed. We’re working hard to resolve this issue and will keep you updated every step of the way. Thank you for your patience, and we appreciate your understanding! 🙏
"Reply with 'STOP' to unsubscribe from marketing messages."
Order cancellation confirmation
Gallabox
Business Account
Hi {{customer_name}}! ❌📄 Your order #{{order_number}} has been successfully canceled as per your request. If you have any further questions or need assistance with future orders, feel free to reach out! We're here to help make your shopping experience enjoyable! 😊
"Reply with 'STOP' to unsubscribe from marketing messages."
Here are examples for a few other E-commerce/D2C business applications
Access a collection of tailored message templates designed for E-commerce/D2C customers for effective communication
Access the business applications of WhatsApp message templates across industries
Check out the rest of the collection of WhatsApp business message templates for 9 more industries. Maybe, you could mix and match the templates for some of your business needs.
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