Multiply your sales
with Gallabox WhatsApp solution
Reach 2 billion active users with one dedicated WhatsApp number.
Let your multi-agent team collaborate on one platform without
having to switch between channels.
Reach 2 billion active users with one dedicated WhatsApp number.
Let your multi-agent team collaborate on one platform without
having to switch between channels.
Top features to delight your customers
Chatbot
Within minutes, install the no-code Gallabox WhatsApp Chatbot - and say hi to your company’s Digital Assistant.
Build better customer engagement. Capture more leads. Offer better Support.
Automate your mundane replies to customer queries.
Private Notes
Add private notes against contacts.
Add private notes in a conversation.
Restrict or open information to users within the organization.
Quick Replies
Respond to your customers with a single click. Pre-defined rich text snippets for better customer experience.
Customer Profiling
Intelligent labels helps you to profile your customers for future actions and re-targeting.
Multiple Agents
Add unlimited, multiple agents to Gallabox Whatsapp workspace.
- Create a shared inbox for amazing collaboration
- Set assignment rules on the go as you grow
- Reassign customers and tasks as you want
Collaboration
Offer world-class collaboration for your team-members so they are never stuck when they need help.
Leave no customer behind. Empower your teams so they can provide on-the-go resolution to customers.
Actionable Dashboards
360 degree view of digital conversations.
Monitor and take action based on insightful reports & dashboard.
Rich Text
Send text messages, images, videos, location, contact, audio and others.
Talk to your customers on their favourite messaging platform
From your company’s dedicated WhatsApp number, all your Support team-members can provide 24x7 support with a chatbot or live. Anytime. Anywhere.
Schedule messages
Action buttons
Import contacts
Whatsapp templates
Pinned conversations
Team mentionSchedule messagesAction buttonsImport contactsWhatsapp templatesPinned conversationsTeam mentionSchedule messagesAction buttonsImport contactsWhatsapp templatesPinned conversationsTeam mention
Conversation status
Notifications
Welcome message
Away message
Private notes
Delivery statusConversation statusNotificationsWelcome messageAway messagePrivate notesDelivery statusConversation statusNotificationsWelcome messageAway messagePrivate notesDelivery status
Predictive action
Auto switching
Session Message
Multiple numbers
Unsubscribe
Customer profilingPredictive actionAuto switchingSession MessageMultiple numbersUnsubscribeCustomer profilingPredictive actionAuto switchingSession MessageMultiple numbersUnsubscribeCustomer profiling
Fields & attributes
Android / iOS
Alerts & nudges
Back-up messages
Canned responses
Add tagsFields & attributesAndroid / iOSAlerts & nudgesBack-up messagesCanned responsesAdd tagsFields & attributesAndroid / iOSAlerts & nudgesBack-up messagesCanned responsesAdd tagsBenefits to your business
Increase Customer Response Rate
Get notified of any customer conversation in real-time. Reply swiftly through pre-defined messaging templates.
Grow your brand salience
Build and enhance your brand image on a foundation of customer trust. By providing instant and relevant support to your customers.
Earn customer delight
Customers demand one-to-one service and be the one offering it so you earn scores of delighted customers.
Improve in-bound conversions
When customers discover you, convert these prospects faster with better tools at your disposal.
Grow customer loyalty
Customers love you when you do not take them away from their ‘home’ - their messaging platform. They find it easy to come back to you.
Maintain communication standards
WhatsApp Business Templates and canned response help your sales and support team to communicate in a specific standards