Top features to delight your customers
Within minutes, install the no-code Gallabox WhatsApp Chatbot - and say hi to your company’s Digital Assistant.
Build better customer engagement. Capture more leads. Offer better Support.
Automate your mundane replies to customer queries.
Add private notes against contacts.
Add private notes in a conversation.
Restrict or open information to users within the organization.
Respond to your customers with a single click. Pre-defined rich text snippets for better customer experience.
Intelligent labels helps you to profile your customers for future actions and re-targeting.
Add unlimited, multiple agents to Gallabox Whatsapp workspace.
Offer world-class collaboration for your team-members so they are never stuck when they need help.
Leave no customer behind. Empower your teams so they can provide on-the-go resolution to customers.
360 degree view of digital conversations.
Monitor and take action based on insightful reports & dashboard.
Send text messages, images, videos, location, contact, audio and others.
From your company’s dedicated WhatsApp number, all your Support team-members can provide 24x7 support with a chatbot or live. Anytime. Anywhere.
Benefits to your business
Get notified of any customer conversation in real-time. Reply swiftly through pre-defined messaging templates.
Build and enhance your brand image on a foundation of customer trust. By providing instant and relevant support to your customers.
Customers demand one-to-one service and be the one offering it so you earn scores of delighted customers.
When customers discover you, convert these prospects faster with better tools at your disposal.
Customers love you when you do not take them away from their ‘home’ - their messaging platform. They find it easy to come back to you.
WhatsApp Business Templates and canned response help your sales and support team to communicate in a specific standards