gallabox

Your multi-agent

WhatsApp Business Solution

One dedicated WhatsApp number.
Many sales and support agents.
Lots of happy customers.

dashboard-ui-mockwidget-ui-mock

Top features to delight your customers

Chatbot

Chatbot

Within minutes, install the no-code Gallabox WhatsApp Chatbot - and say hi to your company’s Digital Assistant.

Build better customer engagement. Capture more leads. Offer better Support.

Automate your mundane replies to customer queries.

Private Notes

Private Notes

Add private notes against contacts.

Add private notes in a conversation.

Restrict or open information to users within the organization.

Private Notes - preview
Quick Replies

Quick Replies

Respond to your customers with a single click. Pre-defined rich text snippets for better customer experience.

Quick Replies - preview
Customer Profiling

Customer Profiling

Intelligent labels helps you to profile your customers for future actions and re-targeting.

Multiple Agents

Multiple Agents

Add unlimited, multiple agents to Gallabox Whatsapp workspace.

  • Create a shared inbox for amazing collaboration
  • Set assignment rules on the go as you grow
  • Reassign customers and tasks as you want
Collaboration

Collaboration

Offer world-class collaboration for your team-members so they are never stuck when they need help.

Leave no customer behind. Empower your teams so they can provide on-the-go resolution to customers.

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@suresh, help in the case
Actionable Dashboards

Actionable Dashboards

360 degree view of digital conversations.

Monitor and take action based on insightful reports & dashboard.

Actionable Dashboards - preview
Rich Text

Rich Text

Send text messages, images, videos, location, contact, audio and others.

Talk to your customers on their favourite messaging platform

From your company’s dedicated WhatsApp number, all your Support team-members can provide 24x7 support with a chatbot or live. Anytime. Anywhere.

Schedule messagesSchedule messages
Action buttonsAction buttons
Import contactsImport contacts
Whatsapp templatesWhatsapp templates
Pinned conversationsPinned conversations
Team mentionTeam mention
Schedule messagesSchedule messages
Action buttonsAction buttons
Import contactsImport contacts
Whatsapp templatesWhatsapp templates
Pinned conversationsPinned conversations
Team mentionTeam mention
Schedule messagesSchedule messages
Action buttonsAction buttons
Import contactsImport contacts
Whatsapp templatesWhatsapp templates
Pinned conversationsPinned conversations
Team mentionTeam mention
Conversation statusConversation status
NotificationsNotifications
Welcome messageWelcome message
Away messageAway message
Private notesPrivate notes
Delivery statusDelivery status
Conversation statusConversation status
NotificationsNotifications
Welcome messageWelcome message
Away messageAway message
Private notesPrivate notes
Delivery statusDelivery status
Conversation statusConversation status
NotificationsNotifications
Welcome messageWelcome message
Away messageAway message
Private notesPrivate notes
Delivery statusDelivery status
Predictive actionPredictive action
Auto switchingAuto switching
Session MessageSession Message
Multiple numbersMultiple numbers
UnsubscribeUnsubscribe
Customer profilingCustomer profiling
Predictive actionPredictive action
Auto switchingAuto switching
Session MessageSession Message
Multiple numbersMultiple numbers
UnsubscribeUnsubscribe
Customer profilingCustomer profiling
Predictive actionPredictive action
Auto switchingAuto switching
Session MessageSession Message
Multiple numbersMultiple numbers
UnsubscribeUnsubscribe
Customer profilingCustomer profiling
Fields & attributesFields & attributes
Android / iOSAndroid / iOS
Alerts & nudgesAlerts & nudges
Back-up messagesBack-up messages
Canned responsesCanned responses
Add tagsAdd tags
Fields & attributesFields & attributes
Android / iOSAndroid / iOS
Alerts & nudgesAlerts & nudges
Back-up messagesBack-up messages
Canned responsesCanned responses
Add tagsAdd tags
Fields & attributesFields & attributes
Android / iOSAndroid / iOS
Alerts & nudgesAlerts & nudges
Back-up messagesBack-up messages
Canned responsesCanned responses
Add tagsAdd tags

Benefits to your business

Increase Customer Response Rate

Increase Customer Response Rate

Get notified of any customer conversation in real-time. Reply swiftly through pre-defined messaging templates.

Grow your brand salience

Grow your brand salience

Build and enhance your brand image on a foundation of customer trust. By providing instant and relevant support to your customers.

Earn customer delight

Earn customer delight

Customers demand one-to-one service and be the one offering it so you earn scores of delighted customers.

Improve in-bound conversions

Improve in-bound conversions

When customers discover you, convert these prospects faster with better tools at your disposal.

Unified customer communication

Grow customer loyalty

Customers love you when you do not take them away from their ‘home’ - their messaging platform. They find it easy to come back to you.

Maintain communication standards

Maintain communication standards

WhatsApp Business Templates and canned response help your sales and support team to communicate in a specific standards

Power your Business WhatsApp channel with Gallabox

Whatsapp

Whatsapp

plus
Gallabox

Gallabox

equals

Sales

plus

Customers

Ready to power up your business?

Start free trial
No credit card required
Zero set-up cost
Get Started
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