Gallabox

Blasting messages to 10K contacts and hoping for a 20% conversion rate? Keep dreaming!

ACCOMMODATION SERVICES

Bid adieu to front desk chaos. Say hello to automated hospitality.

Automate booking conversations, service requests, and upsells on the platforms your guests use daily. Capture direct revenue instantly while delivering the seamless experience modern travelers expect.

Accommodation Services

Trusted by 10,000+ businesses

pickyourtrail
Tata1mg
thrillophilia
biotique
footprint
QIC
shiprocket
vakil-search

Who should automate guest communication?

Boutique hotels and resorts

Boutique hotels and resorts

Vacation rentals

Vacation rentals

Hostels and budget stays

Hostels and budget stays

Service apartments and extended stays

Service apartments and extended stays

Running a property is hard enough. Guest communication shouldn't be.

Lost direct bookings

Every unanswered social comment or delayed WhatsApp reply costs you a booking. Potential guests reach out with genuine interest, but slow responses mean they move on. You lose high-margin direct revenue to poor response times.

Front desk gridlock

Peak check-in turns your lobby into chaos. Your receptionist juggles urgent calls while answering repeat questions about Wi-Fi and breakfast hours. In-person guests wait, satisfaction scores drop, and your team burns out.

Scattered requests

Guests request towels via phone, late checkout through lobby notes, and repairs in Instagram DMs. Your team scrambles across channels to track everything. Tasks get missed, service slows down, resulting in negative reviews.

Scalability ceiling

You're ready to expand with new properties or additional rooms. Your team is stretched thin managing manual pre-arrival guides and post-stay follow-ups. Growth means hiring more staff and increasing costs that eat into margins.

What if you could turn WhatsApp + Instagram into your 24/7 reservations manager, concierge, and upsell engine?

The WhatsApp-Instagram solution for hotels and vacation rentals

A single platform that solves communication chaos, boosts ratings, and guarantees direct revenue.

Direct bookings and lead capture hub

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  • A guest messages you from an Instagram ad. Your AI instantly confirms dates, room type, and intent, tags them as "High-Value Prospect," and routes them to your reservations team.
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  • Guests get instant answers in their preferred chat app. You capture their interest before they start comparing prices elsewhere.
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  • Auto-nudge guests who abandon bookings mid-way: "Your preferred room is still available! Complete your booking now."
  • Direct bookings and lead capture hub

    The 24/7 AI guest concierge

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  • Your AI Co-pilot handles 80% of repetitive requests around the clock on WhatsApp and Instagram. Pool hours? Wi-Fi password? Nearest taxi stand? Answered instantly without your team lifting a finger. Guests request room service or maintenance through a simple chat menu.
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  • The request gets logged, routed to the right department (Housekeeping or Maintenance), and tracked until completion.
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  • Send welcome flows before guests arrive. Collect digital IDs, confirm check-in times, and share digital key codes. They get everything they need before stepping into your lobby.
  • The 24/7 AI guest concierge

    Integrated upsell and re-booking engine

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  • Automated messages promote relevant upgrades and services at the right moment. "Upgrade to our ocean-view suite for $50?" or "Book your spa appointment now for 10% off."
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  • Send post-checkout messages asking for reviews with personalized re-booking discount links. Turn happy guests into repeat customers automatically.
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  • Share last-minute cancellations or seasonal packages to segmented groups like "Past Summer Visitors." Drive repeat bookings and maximize occupancy without manual outreach.
  • Integrated upsell and re-booking engine

    Seamless guest context and team collaboration

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  • A backpacker messages on Instagram about late check-in, then switches to WhatsApp for room service. All interactions, reservation details, and requests appear in one unified view.
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  • Your receptionist, concierge, and manager see the complete merged history. No more asking "Have we spoken before?" or "Let me check with the other team."
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  • Assign chats and service tickets to the right staff member instantly. Any team member can jump in with full context and deliver a seamless guest experience.
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  • Critical information like dietary restrictions or room preferences stays visible across all channels. Fewer service errors, better reviews, happier guests.
  • Seamless guest context and team collaboration

    What you gain by meeting guests on WhatsApp and Instagram

    Serve before you are asked: Turn reactive check-ins into proactive moments of "delight".

    Keep your revenue

    Keep your revenue

    Convert interested guests into direct bookers and keep every commission dollar in your pocket.

    Deliver modern hospitality

    Deliver modern hospitality

    Replace clunky lobby phones and paper slips with seamless, personal communication guests expect.

    Boost your star rating

    Boost your star rating

    Quality, clear, and timely service translates directly into higher satisfaction scores and better online reviews.

    Scale without adding payroll

    Scale without adding payroll

    Handle 3x more inquiries and service requests with the same team size. Add more rooms or properties without hiring.

    Protect your mission

    Protect your mission

    Your staff focuses on in-person hospitality, not manual messaging. Eliminate front-desk chaos for good.

    Serve before you are asked

    Serve before you are asked

    Turn reactive check-ins into proactive moments of delight.

    Focus on business growth

    Focus on business growth

    Share last-minute deals, seasonal promotions, or exclusive offers on a measurable channel that drives consistent direct bookings.

    Cut tech costs and friction

    Cut tech costs and friction

    Consolidate multiple communication tools into one platform. Guests don't need to download another app. WhatsApp and Instagram are already among the world's most-used messaging apps.

    Key feature: Gallabox for hospitality

    Our tool is built for your business's seamless guest service, maximized direct reservations, and cross-team collaboration.

    Click-to-message ads

    Click-to-message ads

    Run high-converting ads that take travelers straight to your property's WhatsApp or Instagram chat for immediate availability checks.

    IG comment automation

    IG comment automation

    Automatically detect high-intent guest interest (e.g., "Price," "Book now") in comments and instantly trigger a private DM to begin the qualification process.

    Pipeline management

    Pipeline management

    Track every booking prospect visually by tagging them according to their stage (e.g., "Quoted," "Follow-up," "Deposit paid").

    Payments

    Payments

    Securely collect reservation deposits, cancellation fees, or room service charges directly within the chat window, simplifying the billing process.

    Flows

    Flows

    Set up digital check-in forms, service request menus (e.g., housekeeping, maintenance), or spa booking forms guests can complete entirely within WhatsApp.

    Drip sequences

    Drip sequences

    Automate personalized campaigns for the entire guest journey: pre-arrival welcome, mid-stay check-in, post-stay re-booking offers, and loyalty program enrollment.

    Broadcast

    Broadcast

    Share last-minute cancellation deals, exclusive holiday packages, or urgent service updates (e.g., "The pool is closed for maintenance") to segmented guest groups instantly.

    Unified shared inbox

    Unified shared inbox

    Manage all Instagram DMs and WhatsApp chats in one dashboard. Your teams collaborate seamlessly, ensuring every service request is tracked and assigned with full guest context.

    Connect everything you already use

    Gallabox integrates with Zoho CRM, Google Calendar, Razorpay, Google Sheets, Calendly, Zoom, and Zapier. Make WhatsApp and Instagram automation work seamlessly with your existing tools, not add another system to manage.

    View all Integrations
    razorpay
    shopify
    hubspot.png
    zapier
    zoho2
    leadsquare
    facebook
    kylas
    shiprocket
    googlesheets
    cashfree
    payu
    webengage
    pipedrive

    Customer stories

    Gallabox powers Pickyourtrail's WhatsApp marketing success

    EDUCATION

    Gallabox powers Pickyourtrail's WhatsApp marketing success

    Read the story
    Gallabox transforms Dubai Housekeeping's journey to service excellence on WhatsApp

    SERVICE

    Gallabox transforms Dubai Housekeeping's journey to service excellence on WhatsApp

    Read the story
    How Alrannan Administrative Services automated sales with Gallabox

    SERVICE

    How Alrannan Administrative Services automated sales with Gallabox

    Read the story
    Maximizing Conversions and Streamlining Support: Hugg's Transformation with Gallabox

    FOOD & BEVERAGE

    Maximizing Conversions and Streamlining Support: Hugg's Transformation with Gallabox

    Read the story
    Gallabox revolutionizes lead engagement for Footprint Real Estate

    REAL ESTATE

    Gallabox revolutionizes lead engagement for Footprint Real Estate

    Read the story
    Improving Patient Experience at ITEES Eye Hospital: A Gallabox Success Story

    HEALTHCARE

    Improving Patient Experience at ITEES Eye Hospital: A Gallabox Success Story

    Read the story

    RECOGNITION

    Highly rated
    by industry leaders
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    Ready to maximize direct bookings and guest loyalty?

    Experience the future of high-touch service and low-cost reservations. Start your free trial today.

    200M+

    Conversations powered

    40M+

    Chatbot-driven conversations

    20K+

    Global active users